SammyDress.com Reviews

SammyDress.com
Based on 302  Reviews



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About SammyDress.com

SammyDress.com is an online fashion clothing store wholesaler based out of China, which claims to give its users quality, trendy clothing at factory direct prices, regardless of where they live in the world.

They claim to be the leading China online wholesale supplier of goods such as Wedding Dresses Wedding Dresses, Women's Clothing, Cosplay Costumes, Lingerie, Shoes, Wigs, Jewelry, Bags and Accessories, and much more.

Since they are a wholesaler, they do provide discounts for their customers who buy items in bulk – the more you buy, the more you save in discounts.

They also claim to provide a huge range of products with different styles to choose from in order to appeal to their wide global market, in addition to adding brand new products every day.

SammyDress.com also promises to provide safe, reliable shipping options due to their long term contracts with well known, legit shipping companies such as UPS, FedEx, DHL, and other major carriers.

If you have any problem at all with an order you have received from SammyDress.com, you must contact their Customer Service as soon as possible to address it. They offer 24 hour live chat service for issues.

If your item is defective, you may return it for a refund, but you still must first contact customer service for the proper return procedure to follow. If you would like to return an item for any other reason other than manufacturer’s defect, you may not be able to receive a refund.

If you have any experience with this website, please leave your SammyDress.com reviews below.

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302 ‘SammyDress.com’ Reviews
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1 Review

Sammydress is out to scam you, do not trust them.



October10, 2017

They take forever to ship if they even bother to. They claim over and over that your package is ready to ship and they don't ship out.

And then if you open up a PayPal dispute to protect yourself they state they "cannot" ship unless you close the case and give up any protection you have.

Do not buy from them and if you do then make sure you use Paypal and do not close a case until they ship.

They told me they shipped and I should look for tracking info but never actually sent it.

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March 16, 2018

Dear Mike,

Thank you for your valuable feedback.

For the issue, we will check it for you.

Could you please tell us your order number so that we can offer a better solution?

Thank you for your time.
Sammydress.com

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return policy



September21, 2017

I order a vest using their size chart and the vest was too small in the bust.

I sent an email requesting to exchange and they indicated they sent the size I order so would not exchange.

I will not use this site again.

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1 Comment
March 16, 2018

Dear Cherle,

We wish to apologize that you are having sizing issues with our products.

We at Sammydress provide a clear and easy to use size chart below our item description on all product pages to help our customers when choosing their size.

We have sent you a message and are awaiting your reply in our ticket system. Please login to your account to send us a response.

Thank you for your feedback, it is always well appreciated.

Sammydress Customer Service Center

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1 Review

GREAT!



June27, 2017

I enjoyed using Sammydress! The site was very easy to use and it awards its customer with multiple discounts and not to mention geat prices. I have order jewelry from the site and absolutely love it. GREAT PRODUCT for my money and all products where true to their pics. I really enjoyed this site because if I was to buy jewelry in my country it would have cost WAYYYYYY more! So thanks Sammy for allowing me to be economical and stylish!!
Don't be deterred by the comments try it for yourself!

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1 Review

UPSET, Single mom of 6



December31, 2016

Dear Sammydress,

After reading every single review I realized that I have probably just been ripped off by SAMMYDRESS.

My order was over $400.00 and placed 2 weeks before Christmas. I received an email stating that my order was shipped almost 2 weeks ago, but of course I haven't seen it. The tracking number you provided in my email tell's me NOTHING!

You tell everyone that your Customer Service is available 24/7, but NO ONE answers when any of us call, When I select "LiveChat" it is continually unavailable, and when I attempt to submit a ticket, Mozilla blocks it because they say your site is not secured....WHAT???? What reputable company doesn't secure their website or at least attempt to?

According to the reviews, Sammydress' is developing a very POOR reputation and QUICKLY! Why cheat people? U.S. consumers would buy your products. You should deliver according to your guarantee's and according to your website ads.

I have provided my order #M1612100637399126 in which you should then be able to locate my tracking number and email address. If YOU make things right, I will be happy to change my review. YOU track my shipment (EVERY LAST ITEM) and YOU tell me WHEN it will be DELIVERED to my door. This is how we would take care of our customers in the United States....honestly, efficiently, and immediately!

It is now 12/31/2016 @ 7:30am. If you truly reply within 24 hours as you claim, then you should probably hurry. Time is ticking.

Thank you, kindly.
Jennie

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1 Comment
March 16, 2018

Dear Jennie,

Thank you for your comment.

We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.

For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.

We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.

Many thanks,

Sammydress Customer Service Center

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1 Review

All True



December7, 2016

All of these reviews I've read above are right. This company is the worst I've ever had to deal with. Frustration like I've never felt. I've been waiting over a month for half of my items. I spent $60+ and have received 2 items. When I try to contact the company using the customer service phone number (1)909-581-9508 I get a recording that doesn't even say who they are. Just says leave a message. How non professional is that???? I'm so pissed and disgusted that I trusted these people. I will never buy anything from them again.

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1 Comment
March 16, 2018

Dear Karen,

Thank you for your valuable feedback.

For the issue, we will check it for you.

Could you please tell us your order number so that we can offer a better solution?

Thank you for your time.
Sammydress.com

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