Ruby Lane is a company that states its the world's largest marketplace for vintage products and antiques, saying that they are home to thousands of independent shops which showcase quality items.
How Does Ruby Lane Work?
Shoppers can simply go to their website and begin browsing through their inventory, either by specific shop or by item category, including Antiques, Vintage Collectibles, Dolls, Fine Art, Furniture and Lighting, Glass, Jewelry, Porcelain & Pottery, Silver, and Vintage Fashion. Shoppers must create a free account before they can make a purchase.
Shop owners who are interested in selling their items through Ruby Lane must go through a very detailed process, where their marketplace's team will pre-screen items sold through your shop to make sure you meet quality and professionalism standards.
Since this website is host to many different shops that carry many different items - and items which can be considered rare and sometimes especially valuable - there is no way to quote a specific price range for what you will find.
RubyLane.com says that all their shop owners agree to honor a Return and Refund Policy as long as the customer contacts them with their complaints within 3 days of receiving the item.
You must contact the shop owner within three days, and they will contact you in return. All items must be shipped back within 3 days of the shop owner's acknowledgment, and shipped according to the instructions laid out in their Return Policy.
Customer Service Contact Info
Every shop featured on RubyLane.com will have its own contact information, and customers should use this information when contacting a shop with questions, concerns, or complaints, or about a potential refunds.
This company seems to have positive reviews from both customers and third party independent reviewers - they have been given awards for their Customer Service as well.
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