Revols Earphones Reviews
About Revols Earphones
The Revols Earphones, found online at Revols.com, are a new product which describe themselves as the world’s only quick custom-fit earphones that will mold to your ears within minutes of being removed from the box.
How Does It Work?
According to their website, the creators of the Revols Earphones understood that there were already a variety of other custom-fit earphones available on the market, but all of these products required multi-step processes that made receiving your earphones a long and tedious process, which was even more frustrating if they didn’t come out perfectly the first time.
The Revols Earphones took an entirely different approach to custom-fit earphones. Instead, customers will take install the Revols mobile application onto their, follow the apps instructions for how to correctly place the earphones into their ears, and then they will press the start button on the app which triggers the molding process.
Their website says that within just 60 seconds, the molding tips will transform from their initial gel-like state to their permanently hardened, customized shape. This means that customers will not need to visit an audiologist, make any uncomfortable ear impressions, or ever stick any putty into your ears.
In addition, if for any reason the first molding tips do not harden into the right shape for your ears and you feel as though you could complete the process in a way that is more comfortable for your ears, all you have to do is order another set of molding tips and use the app once again.
Unfortunately the Revols Earphones are not actually available for sale on the open market at this time. Instead, customers are given the option to pre-order this product at $234.00, which they describe as a discount off the eventual retail price of $300.00.
This purchase will include your set of Revols Earphones, both small and large molding tips, one pair of sports skins, a Revive battery pack, charging cable, cable clips, and one carrying pouch. Their website says that all pre-orders will ship to customers during Fall of 2017.
Perhaps because this product is not yet available for sale on the open market, they also do not provide their customers with any published Return Policy at this time. Their legal Terms and Conditions do reference a policy which is not yet detailed or laid out for their customers, but the hope is that it will be full detailed before customers actually receive their product. Concerned customers will want to contact their Customer Service team in advance of making a purchase to see what this policy may be.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Contact Us link.
Because these products are not yet for sale to the general public, the only available reviews for these earphones are written by technology companies that were actually sent a pair of Revols to use and review.
There are not many of these reviews available, but the ones that are all appear to be very enthusiastic about this company and their product. Reviewers say that doing the custom fit process is actually really easy and all customers will feel is a warming sensation in their ears while the plastic hardens.
This warming sensation was designed by the company to make sure that customers knew when the process was taking place – it does not mean that anything is actually heating or melting in the product.
In addition, the Bluetooth function of these earphones, the battery life, and the sound quality of this product all appear to be well liked by reviewers.
Competitors and Alternatives?
As mentioned by this company themselves, there are many other companies that offer their customers the option of custom fitted earbuds, but no other company uses this specific process which focuses on convenience and speed, so customers will want to consider exactly what their needs are before they find an alternative to this company and their products.
If you have experience with this company or their products, please leave your Revols Earphones reviews below.
4 ‘Revols Earphones’ Reviews
Good sound and good fit, but very poor customer service. The headphones stopped charging after serveral months. I have contacted the revols support team and was told that they would send a new pair. That was in mid November and I am still waiting. Very poor service considering the price of the headphones.
Well, well, did I ever have a surprise this morning.
I had received the Revols package after my Kickstarter optimistic support, but my left ear was too small for the medium and large earbuds they supplied. I ordered, and paid for, extra-small earbud in May, five months ago.
I didn't hear a word from them until I wrote them in August. I was promised (via a support ticket) a fast sending. never happened. I had written twice in the last two weeks, and got no response.
A couple of days ago, after I read the comments on this website, I wrote to them with the history of their non-responsiveness and said it was beginning to sound like a company going bankrupt and scamming current customers to pay off past debt. I asked them to prove me wrong by responding and sending me a trackable package.
I was not optimistic.
I came home this morning to find a UPS package with my XS earbuds! Amazing.
This is a borderline fraudulent company that took over $2.5 Million in funding and spent two years designing a product that is mediocre at best, and many Pre-orders and Kickstarter backers never received anything. Their support group is a black hole. I have a support ticket that has been open for over a month and they have not touched it at all in that time. Please do not make the same mistake that over 10,000 people have already.
They still have not shipped anyone anything. There are no reviews no remarks they keep taking money. They should be reported to the police. It's a complete ripp off. I don't know why people keep sending them money they have not shipped anything to anyone.