Reliant Energy Reviews
About Reliant Energy
Reliant Energy, found online at Reliant.com, is an energy company that promises to provide not only energy, but high quality energy management tools to their residential and business customers across the state of Texas.
According to their website, since Reliant Energy is back by NRG Group, one of the nation's largest providers of energy, they can give their customers the innovation and attention of a small company but are backed by the resources of a large supplier.
How Does It Work?
Customers can go to their website and research their potential plans, including their month to month plan which does not require long term contracts and lets members cancel at any time, or one or two year plans that have fixed monthly pricing.
Once you've signed up as a customer, you can utilize the tools they offer their customers, like energy saving plans, resources that let customers manage their electricity usage, and their competitive pricing for businesses.
Costs of your monthly plans will rely on a wide variety of factors, including the area where you live, your estimated monthly usage, and whether you will be a residential or business customer.
There is no general Refund Policy available with utility companies, though there are Cancellation Policies in place during the early stages of membership. If a customer feels as though there has been an unfair charge made on their bill, they can always bring individual issues up for review.
Customer Service Contact Info
The best way for prospective customers to reach Reliant Energy to discuss questions, concerns, or complaints is by phone, at 866-222-7100.
Unfortunately Reliant Energy seems to have very mixed reviews, with many customer complaints online regarding the lack of quality of Customer Service in regards to helping them with billing issues.
Competitors and Alternatives?
Energy providers are available everywhere, though not all the same providers are available to everyone. Customers who are looking for an energy company should start by looking at what is available in your local area.
If you have any experience with this company or their products, please leave your Reliant Energy reviews below.