RecordsBase.com Reviews

RecordsBase.com
Based on 4  Reviews



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About RecordsBase.com

RecordsBase.com is the home of RecordsBase, a public records search engine and home of online genealogy resources that can be used by anyone looking to find out more about their heritage and family history.

RecordsBase.com allows you to search local public records, as well as the records of court houses, marriages, births, military enlistment, deaths, obituaries, death notices, cemetery listings and state archives.

In addition to the over two billion records and genealogy resources available in the United States, RecordsBase.com also gives their users access to records in the United Kingdom.

On top of the records and resources, they will also provide you with a blog full of articles with tips and guidance about how to search records and suggestions for different types of records.

If you are wondering if RecordsBase.com is safe and legitimate for your genealogy needs, they allow their users a 7 day trial of their services, which you can cancel at any time if you are not happy.

If you do not cancel during the trial period, you will be charged $47.88 for a full year’s membership. RecordsBase.com says their annual membership offers comparable tools and services to Ancestry.com’s World Deluxe membership package, which is priced at over $200.00.

If you do decide for some reason that you have complaints regarding their service, the Terms and Conditions has simple directions for how to cancel your membership. Just call their Customer Service department at 1-888-884-9998 and let the representative know you wish to cancel your account.

If you have any experience with this website, please leave your RecordsBase.com reviews below.

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4 ‘RecordsBase.com’ Reviews
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Ruby
Guest

did not find my dad's death certificate from 1990. disappointed



April26, 2013

I thought I had something, but to be mailed is not what I understood. I wanted to print online. Lost of time, no help.

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Heidi
Guest

Awesome site!!



March30, 2013

This site is awesome if you know your way around a computer even a little bit than this site will be a peice of cake and its so simple to just call the customer service line to ask any questions and they were very helpful. I have found a ton of records

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Ruby Brown
April 26, 2013

I'm cancelling my search 'cause I didn't find my dad's death city nor certificate.

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Lawrence Rathbun
Guest

Totally useless service and unfriendly website



November16, 2012

I spent an hour trying to find my marriage records. NONE could be located. I spent another hour trying to find the "Subscription Options" page so I could cancel my membership. Never could find the page.

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Brian Daggs
December 02, 2012

Dear Lawrence,
Thank you for your feedback. You can always contact support by filling in form at http://www.recordsbase.com/support or by replying to any of our e-mails. Our representatives will cancel your membership immediately and you will not be billed. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and wish you luck on your genealogy search.
Kind Regards,
Brian Daggs
RecordsBase.com customer service representative

J. Jacks
March 15, 2013

i have been trying to find my birth cirtificate for about an hour and nothing,...I just spent the last 25 minutes trying to find the "Subcriptions page" to cancel my membership and NOTHING!...until this review...I shouldn't have to figure out that I have to go to http://www.recordsbase.com/support or reply to an email to cancel a membership to a service that did no work for me.
***BOOOOOOOOOO RECORDSBASE.COM

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Erik
Guest

Awesome website!!!



October21, 2012

Found my old marriage records in 2 minutes!
Thanks guys

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Chris
October 23, 2012

Couldn't agree more...
www.recordsbase.com is my number one choice!

Lawrence
November 16, 2012

Could not agree LESS. Was unable to get any information at all.

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