RealEats, found online at RealEats.com, is a company that says their goal is to help people find a meal solution that doesn’t require them to trade off healthy eating for convenience.
How Does It Work?
According to their website, most people have realized that eating “real food” isn’t as easy as it sounds. It can be difficult to find the time to pick up groceries, chop, prep, cook, then clean up afterward. Most people end up eating fast food or quick prep food that isn’t very good for them.
RealEats decided to provide people with a solution to this problem by creating a meal delivery service where the meals they ship to you are vacuum-packed into food-safe recyclable pouches which only take about six minutes to heat up and be ready to eat.
Their website promises that all you have to do to prepare your RealEats meal is to take their vacuum sealed pouch and place into boiling water. This heating method ensures that food is warmed evenly and thoroughly each and every time; in addition, because of the vacuum sealing their products can be kept in the refrigerator for up to 7 days.
Unfortunately their website does say that their service cannot currently support any vegetarian, vegan, or specialty diets, nor can their customers choose which meals to order, but they do promise that they offer a fixed but rotating weekly menu, that's over 450 unique recipes so their customers won’t get bored.
Finally, customers should also know that this company currently only ships their meals to the Northeastern US region and deliveries will only be made on certain days.
This company provides their customers with four different meal plan options at this time. The first and most afforable is their 4 meals per week plan, which is priced at $60.00 per week. Customers can also choose a 6 meal per week plan, an 8 meal per week plan, and a 12 meal per week plan, which is their most expensive plan priced at $153.00 per week.
This company says that, unfortunately, due to the freshness of the food they sell they cannot accept returns of any kind, but they do say if there is any problem with your subscription for any reason to please contact their Customer Service team by phone or email. Though they do not have a published policy regarding refunds, they do say that they take quality “very seriously.”
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-695-6387 or by submitting them directly to their website through their Contact Us link.
Because this service is still fairly new and is only available to a specific area of the country, there are not that many customer reviews available for this product at this time. The few which are available are very positive, however, so customers who are comfortable with not having much control over the meals they are sent may be interested in trying this service for themselves.
Competitors and Alternatives?
There are many, many different meal delivery services available for customers depending on a variety of factors, including where they live, what types of meals you are hoping to order, your budget, and more.
If you have any experience with this company or their products, please leave your RealEats reviews below.
5 ‘RealEats.com’ Reviews
I was a Realeats customer until recently. They discontinueD a breakfast choice that was a favorite. I thought they could accommodate me and put my breakfast selection back on the menu.. They did not. Why?? This was not an entree choice..
This information is inaccurate. You CAN choose your meals, fully manage your subscription (frequency of shipment, pause, cancel at any time).
I found the food to be excellent. I like how easy it is, just boil. And for 1 person it's great.
If you are going to try this plan, order 1 week, put 2nd
Signed up a couple of weeks ago and picked 4 meals to be delivered on 3 July. Realized a couple of days later that I would not be home to receive it and returned to the website to cancel the order. Was told that I had no orders yet. Got the same result several times. Figured there had been a screw-up and that I was okay. Package was delivered on 5 July, completely thawed, warm even. Have tried contacting customer service numerous times via email, phone, and live chat. No reply and my credit card has been charged a second time. You've been warned.