Pura Vida Bracelets Reviews

( 23 reviews )

Website: www.PuraVidaBracelets.com

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Pura Vida Bracelets Customer Reviews

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Chrissy G

Disappointed

December 20, 2017

I fell in love with the bracelets and the mission of Puravida so I made my first order of $50. I put my bracelets on and in less than 24hrs I broke out with a severe allergic reaction around my wrist. I even had to go to the doctor due to this allergic reaction because over the counter medicine would not ease the pain, inflammation and discomfort. The lack of concern and well being of a customer that cannot wear the product is not what I thought the company stood for. The only option I have received is, "we don't process returns". It has been almost 2 weeks and I still have discomfort and discoloration from the bracelets.

Kylie P

Order came 3 days late

June 5, 2017

I ordered an anklet and a bracelet on May 29th. I tracked my package, and it said it should have been delivered on June 3rd. Today is June 5th, and I still have not received my order. It said that my order is supposed to come tomorrow, but let's see what happens. I think these bracelets are very pretty and are for a great cause, but so far I am not impressed. Ill see what the product is like tomorrow. I emailed the company to see what the problem was, and I still have not received a reply.

M M July 10, 2017

have you received them yet? I am trying to contact their customer service too because I have a duplicate order. I got an email stating my order was incomplete, so I reordered and then got an email saying my original order (that was stated as incomplete) was shipped. Hoping to resolve this soon and not pay for two sets of bracelets. Otherwise I guess someone will be getting that for Christmas lol

Nathan

Customer service is the worst!

April 28, 2017

I purchased a bracelet on a trip and LOVED it so I went on line to order more. Their site says all orders ship within 48 hours. 3 weeks, 11 emails, 4 lengthy and disconnected phone calls later my order, which has been paid for - sits "unfulfilled."

Check out their facebook page - more than half the comments are complaints, order issues or ads for bracelets you can't buy!

The bracelets are great - the process, the customer service - not so much.

donata December 15, 2017

This company has problems. I also ordered from them on November 28th, 2017 and have not yet received my order, or a tracking number. Today is December 15th, and I am unable to receive a reply from them after sending more than 29 e-mails to them, or receive a return callback. i think they are a scam. Will cancel my order and work with my credit card company to provide them with the necessary information to obtain my refund. Do not deal with this company!

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