Proper Cloth Reviews

About Proper Cloth

Proper Cloth, found online at, is a company who says their goal is to make it easy for men to buy dress shirts that fit them perfectly, by giving them the ability to have affordable custom made shirts.

How Does It Work?

The Proper Cloth website says that they start their shirt design services with top quality fabrics that are both comfortable and durable, as well as experienced tailors which carefully hand sew their shirts using traditional methods.

Customers can choose the materials and detailing of their shirt, including style of collar, cuff, whether or not to include a pocket, and much more. Sizing of shirts can be done in person at their SoHo store if you live in New York City.

Customers who do not live in New York City can either measure a shirt they already own that fits them perfectly – or nearly perfect – or can send it in to their store where it will be measured and then returned to you.  

Cost/Price Plans

Since this company offers so many different options for personalization, it is difficult to quote specific prices for their shirts, but the starting price for their basic shirt is $95, while the starting price for their top quality shirt is $150.  

Refund Policy

Proper Cloth does not offer a traditional Refund Policy. Instead they offer a Proper Fit Guarantee which says that if the shirt you purchase does not fit perfectly, you can send it back to their store with a list of changes to be made and the shirt will either be altered or created again, from scratch. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to the website through their Contact Us link. 


Proper Cloth seems to receive positive reviews from both their customers and from various fashion blogs and publications who are happy about what they have to offer. 

Competitors and Alternatives?

There are many different clothing companies that are working with made to order products online, depending on what you are looking for, like Gustin, Indochino,, and more. 

If you have any experience with this company or their products, please leave your Proper Cloth reviews below.

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1 ‘Proper Cloth’ Review
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1 Review

Buyer Beware

September12, 2018

Proper Cloth makes the choice of carrier (UPS) but claims to transfer liability after transfer. They do not ask you if you want insurance. It is debateable whether this is even legal under international law, but Proper Cloth was unable to resolve this and I had to go to the Credit Card company to get resolution.

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