ProForm Reviews

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About ProForm

ProForm, found online at, is an online retailer that sells large scale, high quality exercise equipment that users can purchase for use in their homes either for training or for basic personal health and wellness goals.

How Does It Work?

Like any other online retailer, customers can go to their website and search their inventory either using their specific search feature or going through all their products by category, including Treadmills, Ellipticals, Exercise Bikes, Hybrid Trainers, Rowers, Accessories for your machines, and more.

This company also offers a PayPal credit plan that allows users to pay off their equipment over time, if that is an option they are interested in and if they are approved. 

Cost/Price Plans

While the cost of all machines will range in price, the website does show the traditional retail price of the machine you are interested, as well as their discounted price directly next to it so you always know how much you are saving, if savings are available.

Refund Policy

ProForm does provide a 30 day trial period for all their products. Customers must contact Customer Service at 866-896-9777 to arrange their return. The Customer Service team will make all arrangements for shipping the product back and will give you all necessary instructions.

If you are returning products for reasons other than your equipment was delivered with a defect, you will receive a refund of your purchase price, less Shipping and Handling and less a 10% restocking fee.       

Customer Service Contact Info

Customers who have questions, issues, or complaints can contact their Customer Service by phone at 888-533-1333 or by submitting them directly to the website through their Contact Us link.   


Unfortunately this company does have many reviews that complain of the same problem; the control consoles of large, expensive equipment breaking down after the product is no longer under warranty.   

Competitors and Alternatives?

There are many different companies that sell large scale exercise equipment, including major retailers like WalMart, or companies that specialize in these types of products like Bowflex.

If you have any experience with this company or their products, please leave your ProForm reviews below.

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