About PPL Labs
PPL Labs, found online at PPLLabs.com, is a company who says they can help people in the health and fitness industries create the high quality web presence they need to be successful.
How Does It Work?
According to their website, the goal of PPL Labs is to create an amazing web presence for your company that tells your distinctive story and drives more customers to your business.
To do this, they promise to begin with your Search Engine Optimization and Local Marketing to make sure that your website and your business can be found when people are looking. The site they create for you will be fully optimized and utilize the proper keywords.
They also provide their customers with marketing automation so you can have more free time to run your business, and all the tools you will need to offer any online payment systems or eCommerce options on your website.
Finally, they will give you the ability to integrate with any online or web based tools you are already using for your business so you don’t lose any of you work or information, including ZenPlanner, MindBody Online, Mailchimp, and more.
Customers who are curious about what this company can do for them are able to schedule a free introductory phone call to get the information they need.
This company currently offers three different packages for their customers. The first is their Growth Plan, which has a required set up fee of $500 and then is priced at $225 per month afterward, which includes their Full Web Presence Enhancement, Custom Mobile Friendly Design, Secure Hosting, Unlimited Updates, Editing, Redesigns, 24/7 Support and Maintenance, and On-Site SEO Keyword Optimization.
Their Accelerator Plan has a required set up fee of $1,000 or more depending on your needs, and offers all the features of the Growth Plan and a Dedicated Project Manager, Designs for Multiple Web Audiences and Locations, On-Going SEO Consulting, CRM Integration, E-Commerce, and Social Media Integration.
Finally, their Enterprise Plan has a set up fee of $2,500 or more depending on your needs and includes all the features of the Accelerator Plan, plus an Assigned Customer Success Director, Infinite Possibilities for Business Automation, On-Going Custom Tool Design, Monthly Analytics and Reporting, 24 Hour Live Chat Support, and more.
This company provides all plans on a month-to-month basis and does not require long term contracts from any clients, because, as they say, they should earn your business each and every month.
This company does not provide any information regarding a Refund Policy, but it is unlikely they provide their customers with a standard policy because they don’t ask their customers to sign on for long term contracts. Customers who pay for services on a monthly basis are able to cancel their service at any time if their needs change and PPL Labs no longer suits their goals.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 617-855-6979 or by submitting them directly to their website through their Contact Form.
Unfortunately it does not appear that this company has that many customer reviews at this time, making it difficult to know whether or not this service is one that prospective clients will want to work with on a regular or long term basis, but they do provide that free introductory phone call which may help some business owners to put their nerves at ease, especially considering they don’t ask people to sign any long term contracts.
Competitors and Alternatives?
There are many, many other companies on the market which promise to help people design and run their websites, though not necessarily many of them which promise to have the expertise in the fitness and wellness industries which is claimed by PPL Labs.
If you have experience with this company or their products, please leave your PPL Labs reviews below.
1 ‘PPL Labs’ Review
Three months after I bought a website from the PPL labs scam at market rates, PPL claimed their service was a subscription and not a purchase. This is a scam. For months, I have been building this website, editing and asking repeatedly for edits to fix their poor quality work, and was counting on its income. Earlier, they refused to make me an admin to my WordPress account. Today, they refused to give me my code to my website. If you value your time or your business, stay away from this horrible company.