Porch.com is a website that says their goal is to help homeowners not only get access to professionals who are able to help them with their home remodel projects, but also with inspiration and information for those same projects.
According to their website, Porch.com was created as a website that wanted to bring all of the available information on home remodel projects together in one place, so you can get ideas for your projects, find the professionals that are highly rated and can pull them off, and also find information regarding the estimated costs and time line of the project you're envisioning.
How Does It Work?
Once you've determined what kind of project you are interested in, you can search through professionals in a few different ways. First, you can use their Neighborhood View feature to look at professionals that your neighbors have used and endorsed.
You can also search through professionals by project type and cost, or by filtering through your personal preferences in areas like expertise, service, licensing, credentials, and more.
This website and service is completely free to use when finding inspiration, information, or searching for and contacting professionals for your projects.
Since Porch.com does not charge their members money to use their website, they do not have a Refund Policy. Customers who feel that they may have a reason for wanting a refund from their professional must contact that company and deal with them directly.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints is to do so by phone at 855-549-6019, by email at [email protected], or by submitting them directly to the website.
Third party independent reviewers really love the concept of Porch.com, though there is concern as to how difficult it is to bring together all of them information they are attempting to provide in an accurate way. The belief is that while there may be some issues early on in their launch phase, this company has lots of potential.
Competitors and Alternatives?
There are other websites that do provide feedback and reviews of home care and constructions professionals, like AngiesList.com, ServiceMagic.com, and Billy.com, but none of them attempt to provide the wide range of information offered by this website.
If you have any experience with this company or their products, please leave your Porch.com reviews below.
26 ‘Porch.com’ Reviews
I made a profile for my company on Porch and was solicited for the premium service soon after. We are 2 months in on a 6 month plan and have had 50 leads, all of which were worthless. They refuse to give our money back for the remaining months even after advertising month to month.
I have detailed information on my experience at http://www.isporchascam.com . Don't waste your time and money.
Also want to note that they are not answering my calls now.
A lot like the other reviewer I got very limited traffic from the premium account with Porch.com. After talking to the sales manager I negotiated a couple more zip codes free but started to wonder what the real problem was. So I went into my local Lowes to see what the process is and what a surprise I had. Not only is the Porch.com advertising very limited, just at the end of the isles near the bottom, but none of the employees even had a clue what it was. I then proceeded in inquire about the specific service I was paying for and was told all about how Lowes team was the one to hire and if I had more questions to go to Lowes.com!