Pod Trackers GPS & WiFi Pet Tracker Reviews
About Pod Trackers GPS & WiFi Pet Tracker
PodTrackers.com is the online home of Pod Trackers GPS & WiFi Pet Tracker, “the world’s smallest and lightest” GPS and WiFi enabled tracker designed specifically for your pets.
How Does It Work?
According to their website, the Pod Trackers GPS & WiFi Pet Tracker is designed to attach to any size collar and gives pet owners the opportunity to let you locate your pet “on demand” and monitor their daily activities.
The newest generation of Pod trackers are WiFi enabled, which gives them the ability to deliver information faster and locate our pet indoors. All pet owners can use the “Locate Now” option to request your pet’s current position and display it on a map in real time.
The Pod also automatically records your pet’s activities – resting, walking, and running – so that you can easily monitor their health and fitness, and you can record up to 8 hours of your pet’s coming and going and review the information from your computer or their mobile app. Finally, the Pod also lets you set up your own “Safe Zone,” a virtual fence that if your pet ever moves out of, you will be immediately alerted.
The Pod currently works in more than 175 countries globally, is fully waterproof, and provides customers with interchangeable, rechargeable batteries so that the Pod can allows remain on the collar for the most effective tracking.
At this time, their website says that their tracking information is always available through your desktop or laptop computer, and they also offer mobile applications for iOS and Android.
Customers in the United States are able to purchase the Pod, all its components, and a full year’s subscription to the GPS tracking service for $199.00. When the first year of service is over, customers will need to renew their subscription for $49.00 per year. Customers who reside outside of the United States will need to refer to their website for pricing.
In addition, their website says that any current Pod Trackers GPS customers who are interested in upgrading to the next generation Pod whenever it is released will be welcome to do so at 50% off the original price.
Their website says that customers who are not satisfied with their product within the first 30 days of the date of delivery are welcome to contact their Customer Service team with their Pod ID, date of purchase, place of purchase, online order number (if applicable), and reason for refund, and you will be given return instructions. However, a full refund is not guaranteed.
Once the company has received your return and inspected it, your refund eligibility will be determined. If the Pod and all components are in good condition and can be resold, or if the unit is determined to be faulty, a full refund will be given. If the Pod and all components are not fit to be resold, customers will be given a refund less a $25.00 fee. If the Pod or components are broken or lost due to customer error, no refund will be given.
It is important to note, though, that if your Pod malfunctions due to manufacture error within the first 12 months of purchase, you are still eligible for a full refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Live Chat feature whenever it is available.
This device appears to get very mixed reviews right now, mostly because it seems to have issues with connecting to phones and their app has issues with real time reliability, according to some customer reviews. However, many customers appear to be happy with this product, and it does have one of the lowest subscription costs available for pet tracking devices.
Competitors and Alternatives?
There are many different tracking devices, both designed for pets like the Tagg Pet Tracker, the Pawtrack, or the Tractive GPS Pet Tracker, and those just designed for tracking in general, which can be implemented in a way to track your pet.
If you have any experience with this company or their products, please leave your Pod Trackers GPS & WiFi Pet Tracker reviews below.
1 ‘Pod Trackers GPS & WiFi Pet Tracker’ Review
The device is useless in my area in California. The battery lasts between 2 and 12 hours. Once the company realized this problem could not be fixed, they stopped all communication, thereby preventing me from getting a refund.