PlateJoy Reviews

PlateJoy
( 5 reviews )

PlateJoy is an online meal planning service that aims to change the way you prepare meals.  The company uses their technology to pair your food preferences with easy to follow recipes and highly efficient shopping lists.

The idea is that when you’re ready to head to the grocery store, you’re no longer aimlessly shopping but following along with a list that sets you up for an entire weekly meal plan.  

They have also integrated their service to work with online grocery ordering apps like Instacart and Amazon Fresh in case you can’t make it to the store.

How Does PlateJoy Work?

When people sign up for the service, these are the steps to receiving a healthy meal plan:  

 
  1.   Take the personalization quiz to design a meal plan suited to your health goals and time constraints
  2.   Receive a shopping list that you can print or access on your phone on the morning you choose
  3.   Cook with fast, custom recipes designed to meet your time constraints

When you customize your meal options, you can choose vegetarian, pescetarian, cleanse, kid-friendly, Paleo, gluten-free, no red meats, or dairy-free. The company claims that breakfast and lunch take less than 10 minutes to prepare and dinner takes under 30 minutes.

The ingredients are delivered only in select cities and customers can choose whether they want their food to come from Whole Foods, Safeway, or Peapod. The grocery lists are designed for customers to shop quickly.

PlayJoy also provides a digital pantry tool to keep track of all of the ingredients you already have in your kitchen so you never have to buy groceries that are already at home.

Some of the ingredients may be more than what you need for the meal but they are easily integrated in future meals. The company's Waste Reduction Algorithm uses the ingredients across all of the recipes to minimize food waste.

The meals are developed towards the Mayo Clinic dietary recommendations. A typical plan is based on a 1800 to 2000 calorie diet, but this varies depending on the nutritional goals of the customer.

Cost and Price Plans

While there are many free meal plans on the market, PlateJoy is not free. However, they do offer a variety of price plans for the different packages.

A 6-month subscription for $69 and $99 for a 12-month subscription. That means you’ll be paying roughly $9 to $12 per month, which is billed as a single installment.

Keep in mind that these rates do not include the cost of food, but rather, they cover the cost of the service provided to you by PlateJoy.

Both options come with a free 10 day trial period.

Customer Service

Customers can pause or cancel their subscription anytime.  If you signed up through their website just go to your account page and follow the instructions.  If you registered through a mobile app go to your app store and manage your subscription from there.

They have an extensive FAQ section on their website where you can get extra answers or send them a message directly.

Online Customer Reviews/Complaints

PlateJoy has been featured in several media outlets including The Wall Street Journal and Vanity Fair.

Bloggers give positive feedback about the service. They found the meals to be easily customizable, convenient to change delivery times, preparation time to be accurate, and great tasting. The service was good for people with busy lifestyles and also people who wanted to learn how to cook.

Some people wanted to know what meals they were getting ahead of time and some felt the service was expensive for a single person. However the app does help maximize the ingredients to be used for future meals which does mitigate the cost.

Other customers complained that they had a difficult time figuring out how to get the app to work properly or that it had bugs that made getting the right ingredients difficult.

Finally, those following highly specific diets found it difficult in narrowing down a meal plan without having to manually enter all the different ingredients they wanted to avoid.

That said, PlateJoy generally contains more positive than negative reviews and has already started improving on some of the suggested changes.  It also seems that they have an active customer service team that responds to online complaints, offering customers resolutions.

Competitors and Alternatives

There are a growing number of meal-planning services and apps that cater to special diets.  Some popular options include Real Plans, Paprika, and eMeals.

There are also many food bloggers that have meal plans based on their own recipes, however these are usually more technologically basic when compared to PlateJoy.

Where to Buy?

Sign up for any of the PlateJoy packages by visiting their website at www.platejoy.com or sign up through Android/Apple app stores.

Is PlateJoy Worth It?

PlateJoy is a solid meal planning service that offers more than just your normal list of ingredients and recipes.  If used correctly, it can help you become more efficient at running your kitchen and ultimately may be a contributing factor to your diet’s success.

The app is not flawless, so try to take advantage of the 10 day trial period as much as possible and really delve into the service to see if this is something you want to keep using.

If you have any experience with PlateJoy or their products, please leave your reviews below.

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PlateJoy Customer Reviews

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bad service
February 1, 2019

they automatic renew you with out your knowledge . They dont have a phone number you can talk to some one at . Once you pay for it you cant get your money back once you dont want it .

Terrible company and customer service

Be careful of the auto-renew on subscriptions!
January 17, 2018
Without notice, Plate Joy has twice auto-renewed this service. So today I realized that I have in total paid $208 and used the service for less than a month as I did not find it helpful. I will see if they refund any of this...

Extremely poor customer service
November 21, 2017
The signup page gives two options: a 6-month plan or a 12-month plan. Smack dab below the two choices is a large box to add a coupon code. So, I go out find a code, enter it and voila - the cost of each plan is slashed in half. I order the 6-month plan. Next day, I get an email telling me that I need to order the 12-month plan or cancel - that they intended the code to be used only with the annual plan. I ask, "why did your website advertise the 6-month deal for half price then? Maybe you should change it." They write back claiming that they're are small outfit and don't want to pay to fix the website. (And how is that the customer's problem?) Again, they ask for me to subscribe to the 12-month deal or cancel. I say - cancel me, I don't care for your customer service already. I have better things to do with my time- like plan my own damned meals.

TOO EXPENSIVE
July 20, 2017
I tired this with my roommate. The meals, yes, are decent. BUT for two people, for just two days, my grocery list came it $95!!!! FOR TWO PEOPLE! FOR TWO DAYS! - ONLY! I had to unsubscribe after that I would go broke trying to keep up. If you are made out of money they have some great recipes, thou.

Great service if you use it, but shady "cancellation" policy.
January 4, 2016

"Customers can pause or cancel their subscription anytime through their account"

Nope. I've looked all around the "Account" page, and it has just two boxes: "Account Settings" (which doesn't let you cancel) and "Monthly Plan" (which doesn't let you cancel). When I tried to zero out my credit card information, it resorted back to my actual CC numbers.

I'm hoping people find this when they google "How to cancel platejoy" (since so far, I can find no help online).