Plated.com is the home of Plated, a company that that says they send fresh ingredients and unique recipes directly to your home each week as a way to make it convenient for people eat healthier and more delicious food.
How Does It Work?
Every week they will offer seven different recipes available based on your residential location, because all recipes use local and seasonal produce whenever possible and source meats from local purveyors.
Of the seven recipes, four of them will be healthy meat or fish choices and three of them will be vegetarian options. You choose the recipes you are interested in and the number of plates - servings - you need to be included in your delivery, then choose an available delivery date based on your location.
Ingredients are packed fresh and pre-portioned and step by step recipes are provided. Once your food has been delivered, you can transfer all your ingredients to the fridge and they'll remain fresh for the next 4-5 days.
A month-to-month membership costs $10 per month, plus $12 per plate, and can be canceled at any time. A yearly membership costs $8 per, month plus $12 per plate and is billed once and allows you food and recipes all year long. Customers who are not interested in a membership can try their services for $15 per plate.
This website does not publish details of any particular Refund Policy, however they do say that customers who need or choose to skip a week or pause their service at any time can do so. In addition, any customer who has a complaint or issue with an ingredient should contact them at any time.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 855-525-2399 or by email at [email protected]
This company does receive many positive reviews, though there are some complaints from customers as well, including some who felt that their "easy" recipes were actually still fairly difficult for inexperienced cooks.
Competitors and Alternatives?
There are other grocery delivery companies and other meal delivery companies, but companies that deliver food to your door along with and intended for a particular recipe are harder to find, though there are competitors like Blue Apron out there for customers looking for alternatives.
If you have experience with this company or their products, please leave your Plated.com reviews below.
1 ‘Plated.com’ Review
Plated, like other meal kit plans, require you to provide a credit card number before you can look at the meal plans. I never chose or authorized meals to be sent to me & when I received the email stating I was receiving meals, I called customer service & they told me I received emails confirming my order & the meals that were chosen by me. No time did I receive an email from them until the one that stated I was receiving the meals & there was no way I could cancel or get a refund! I'm getting meals I don't even like & being charged for it! Stay away from these meal kit plans if they require credit card information before you even begin!