Pimsleur Approach Reviews
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402 ‘Pimsleur Approach’ Reviews
This and the hundreds of sites that work this way are not scams, telling someone one thing and doing something else is a scam, telling someone you have 30 days to cancel a program or your going to get more pieces of the program for regular price isnt a scam, just because someone is too lazy to read thru a site about how the policy works, If you order something that has a money back guarantee if you cancel it within a time frame and you don't cancel it what the hell do you think is gonna happen? try to return a bottle of milk 6 weeks after you bought it complaining about how its spoiled and yes you will likely not get your money back
When I ordered the single language CD. I definitely said.I will buy the 1 Spanish CD, that I do not need a full course because I am traveling to Panama and I just need to know a few Spanish phrases. I do not want your full course. Their promotion is a scam, because they send you the CD, then they send you the full course. When you call them, they say, we would not send you the course unless you ordered it. When you complain about it, they then say we will give you the benefit of the doubt. They then give you a customer service person who tells you that you will be receiving a UPS return label. They even give you a return number, but that UPS return label never comes.
The product is shipped to you by parcel post, so return it by parcel post.
Mark the return number on the parcel and write "RETURN TO SENDER"
THESE SCAM ARTISTS EVEN DEDUCTED MONTHLY DEDUCTIONS FROM MY VISA ACCOUNT. I HAD TO ASK VISA TO REVERSE THE CHARGES TO MY ACCOUNT, WHICH THEY DID. It is now 6 months later.
As enumerated in 98% of these reviews, I was swayed by the cheap cost and wanted to try the cds. When they arrived I opened the small box but went no further, failing to read the small print supposedly contained within. I never got back to even starting but soon got another shipment and a collection letter from them, charging $264. I called and advised that I never even opened the second box but agree to pay the restocking fee. Naturally, they refused and offered a $64 discount which I refused. I intend to contact the BBB but don't expect much. I wish I had checked here but when something seems too good to be true, it always is. Zero stars rating.
In my early 60's, after one 6 week community college course and a few lessons with tutors, I started Pimsleur. My technique is to listen in the car and give my responses very loudly (to overcome my fear of sounding stupid). I needed to learn Spanish because I work in Costa Rica part time.
I was inconsistent in my lessons. I'd do 3 or 4 one week, then skip some weeks, then do one. But gradually, over several years, I completed three volumes. During that time, I used whatever I knew when I went to Costa Rica.
Yesterday, I had an hour long meeting with 4 people who spoke only Spanish. I understood 90% My tenses were not always the best, and sometimes I struggled with a key word, but the meeting worked and I conveyed my ideas and even told jokes.
I never would have done it sitting at the computer, and books and workbooks didn't get through my thick head. Here, I am frequently complimented on my Spanish, especially my accent. The system works well if you follow it and then supplement it with some kind of practice.
I ordered without reading the fine print and thought "yay $10" Well then as usual I became too busy to remember to use it daily and low and behold if I didn't receive another package and my cc was charged. I called and they were very nice on the phone and explained the charges to me. I was then informed of the return policy and I was able to return the 2nd one I had received and at that time I cancelled my account. I found this VERY VERY ANNOYING but I have to admit that the program is really helpful. So much so..that I recommended it to a friend but told him how the pricing works upfront. He purchased it in full (since he could) and he is now able to have speak with French guests at the hotel where we work. So..for anyone thinking of buying into this..have the money up front or be prepared to pay the monthly fees and understand that you will receive more boxes of cds and you must return then ASAP if you want the refund. Do not forget it!
I ordered the 9.95 program and they charged me a lot more. I didn't pay cause I'm a gangster. Called them. Idk what's gonna happen next. Shut them down
Here's the real deal with the Pimsleur Approach. They have an affiliate account with Pimsleur and, like many affiliate programs, they aren't heavily supervised by the actual seller. Anyone can be an affiliate. It's surprising to me that the parent company (Simon & Shuster) hasn't banned their account.
At the bottom of their sales page is a box labelled "Rapid Learning Program" and a link in blue anchor text "See Key Details." It is here where they tell you about receiving more programs, each one needing 4 payments of $64.
The key to their scam is complete lack of customer service. Even though you supposedly can return the program within 30 days for a refund, you have to call their 877 number first to get an RA. Good luck getting through on that line or talking with anyone who cares.
If you still want to try it, I agree with another reviewer who suggested using a dedicated debit account with a low balance, enough to cover the first $10 loss leader. Then reject future shipments, call and cancel your subscription, file a claim with the BBB.
Better yet, just go to the source at pimsleur.com and avoid these asshats altogether.
Don't give them your credit card number! Don't accept anything that comes from "Internet Order LLC, ....Southampton Rd. Philadelphia,..." If you signed up for their limited quantity special offer $9.95 Quick and Simple CD's, just realize that you've been duped, even if you see now that you should have known better - somehow they duped you and me too! Missed the faint tiny print floating below all the BAIT and now they have your financial information and they're going to suck you dry! You better cancel your credit card. You must TRY to cancel your "order" that you had no idea you were making (and by the way they only answer during "business hours" and then expect plenty of wait time and no cooperation) which may stop the subsequent shipments, but you will still have to cancel your card or stop payment somehow or they will continue to charge your card $64/mo for the shipment you sent back (at your own expense!). Contact your local Better Business Bureau. I can't believe they haven't been shut down yet! This can't be legal. It is a stealthy bait and switch. Shame on United Airlines! I received this "offer" through my mileage program! Shame on PBS and Forbes for endorsing such a business ethic (if they really did, as Pimsleur claims) and shame on me and you for falling for it. All we can really do now is try to warn others.
After I tried out the $10.00 thing and was completely unimpressed with how effective it was in comparison with Rosetta Stone, I received an expensive package in the mail that I was completely uninterested in, and never opened. I immediately emailed the company complaining and asking for a return box so I could send it back. They never sent one. Instead they only sent emails that said that I needed to call during their business hours. I have a job that makes it hard to do this, so after numerous email and messages left, the short story is they're now telling me I owe them $256.00 and can no longer return the package.
Sorry, it's 2013. A company like this needs to be able to communicate over email. Talking to their customer service people made me feel like I was back in the 90's. The fact that it's so difficult to get ahold of them, and that they sneakily send packages that you didn't mean to ask for is why I feel like I've been scammed:(
The initial $10 is worth it, but if you don't cancel the subscription, they start charging you credit card hundreds of dollars.
They rely on you to forget about cancelling!!!
If you are looking to do a language with the Pimsleur method go to their official site Pimsleur.com (NOT Pimsleur Approach). This site is through Simon and Schuester (you know, the major educational publishing house). The are legit. Prices are clearly set out and there are more languages available. In addition, you are able to listen to a free lesson in the language you chose. The Pimsleur Approach is a scam. Please look at the legit site. Before, anyone makes the statement - I have nothing to do with either company and make no money from this. I have examined both Pimsleur and Rosetta Stone. Both are good in their own way. Pimsleur is probably the most effective.
This $9.95 dollar course ends up cost well over $1000.00 dollars. Beware its a trick to suck you in and you cannot get out of it!
This product is misleading and its bussiness practices are without morals and substandard at best....Watch your pocket book!!!
Just don't do this. Save yourself from a headache that will never leave your credit card account alone. It is just a scam - they just want to take over your credit card with unwanted charges. It is not that great of a product - move on - don't make the same mistake I made I wish I would have NEVER purchased the simple series - seemed so simple, but it is
Keep looking there is nothing wrong with wanting to learn Spanish, but this scam trick is not the place.
There should be room for negative stars I would give them a negative 10.
Make sure you read the fine print. They automatically enroll you in the highest level product and keep sending you a set of CDs. Each set of CDs is automatically deducted from whatever payment method you selected originally. 4 payments of $64 each month. They keep sending sets of CDs and you are obligated for another 4 months of payments.
VERY EXPENSIVE and not very forthcoming. Poor model.
Buy direct from Simon and Shuster or try Rosetta stone.
I purchased the $9.95 cd and although I don't remember entering any long term agreement, I received the first pack of cd's. I listened to the first few. They were way too basic for my level and there was no way that I would be able to learn from them.
I called customer service and they told me to "just send them back if they don't work out." In this conversation, they never told me of any required shipping procedures. The packing slip in which it came with had no required shipping procedures. They just said, "just send them back, no obligation!" So, I sent them back in the exact same box with the exact same packing slip with all of my information. I also included a letter explaining my decision and a phone number if there were any concerns.
Four months later, a $64 charge appeared on my credit card (the one I authorized for $9.95). I called Pimsleur and was told that my account was in collections for another $128. I was irate. I had not received any notice from them for over four months and my account was in collections? I told them that I mailed the cd's back. They said they didn't have any record of it. Their question, "Do you have the tracking number with UPS?" I told them that I had a receipt from the U.S.P.S. They said they were unable to refund my money and that there was no way of proving that I sent the cd's back in.
Total scam. Charged w/o ordering. Misrepresented 100%.
DO NOT sign up for their "free" anything.
I just convinced my dad to buy this for me. and now i am reading these reviews and i am scared that i just costed my dad $400.00 for no reason. It better work OR ELSE!!!!!...................................
They billed me the $9.95 four times, for just the intial order. When I called to receive a refund, they told me they gave it to me. A month later I still have the charges, four calls and five emails later I still have no refund. When you call in they act like they can't find your account, they say they never billed you anything. What a joke...they should get their business license taken away!! DON'T EVER USE THIS COMPANY.
Like many have mentioned, they start sending you a bunch of other stuff, then you are stuck repackaging, and PAYING to send it back otherwise they charge you rediculous chargers for the garbage they sent you without asking. Perfect example of a company trying to scam people to get money for something they know is not worth anything.