PhoneSoap Reviews

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INEPT Company

January9, 2018

I purchased phonesoap ($49.00) for a Christmas gift on Dec. 11, 2017. Realizing around the 22nd of Dec. that I had not received my purchase, I tried through emails and phone messages to solve the problem I got no response. Finally after the first of the year, my email was read and they didn't know what happened to my order and said they would ship one out to me. I needed it for Christmas, not now! I immediately emailed them and told them that I did not want the product and I did not like the way their company conducted business. Well, I received it anyway and now I have to return at my own expense (their return policy). This was not my error and I think it is not ethical for them to expect me to pay return shipping. I don't care what the policy says.

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