Pets Best Insurance Reviews

Pets Best Insurance
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About Pets Best Insurance

Pets Best Insurance, found online at, is a company that says no family should have to compromise the health and wellness of a beloved pet just because of the cost of vet expenses.  

How Does It Work?

According to their website, all pet owners should insure their pets as soon as possible, because no pet insurance covers "pre-existing conditions," which is all conditions which have been noted previous to purchasing your insurance policy.

After you have selected the type of insurance coverage you wish for your pet, Pets Best Insurance says that - unlike other pet insurance providers - you are welcome to go to any vet you choose, and all treatment decisions will be completely between you and your vet.

This is because - unlike other insurance plans - Pets Best Insurance reimburses you for the cost of veterinary treatments, which means that pet owners must be able to pay for all treatments, procedures, and medications up front.

Cost/Price Plans

Comprehensive plans range between $10-$39 per month and will cover veterinary care, emergencies, or even specialists for covered accidents and illnesses, including cancer. Customers who wish to have additional or specialized care for their pets can choose additional coverage, beginning at $8 per month depending on your preferences.

Prices will be most significantly impacted by the age of your pet, its species, size, plan type, deductible, and your state of residence.

Refund Policy does allow to cancel their insurance coverage within the first 30 days of their purchase and collect a 100% refund of their initial premium payment, as long as you have not yet filed a claim on this plan.       

Customer Service Contact Info

Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 877-738-7237, by email at [email protected], or by using their website's Live Chat feature.


Pets Best Insurance receives mixed reviews from their customers, mostly because they are a reimbursement policy and when a customer believes they are covered and pays for a procedure, they have often already spent the money when the company explains to them that something will not be covered. 

Competitors and Alternatives?

There are many different providers of pet insurance plans, including Banfield Pet Insurance, VPI Pet Insurance, and Trupanion, as well as other providers you may be able to find through your current or local veterinarian.      
If you have any experience with this company or their products, please leave your Pets Best Insurance reviews below.

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