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PeerIndex
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About PeerIndex

PeerIndex.com is the home of PeerIndex, a marketing service available for use by businesses and individuals who are interested in understanding and utilizing the social media and online impact of their company. 

According to their website, your consumers have influence, but in order to use these influences to your benefit, your business needs to understand which of their consumers are influential in what contexts and to markets.

How Does It Work?

PeerIndex says their goal is help you understand who is following you, what content you produce that they are interested in, that they share, and which of these consumers and which shares result in influencing additional consumers. 

In addition, having this kind of real time access to the information your consumers are sharing will help you respond to important events and join the conversations to help influence the message. Finally, you will also be able to identify the authorities related to your particular field and then build a community of consumers that can become influential advocates for your brand.

Cost/Price Plans

The Basic Package is free and includes information on your Top 20 Influencers, while the other two packages begin at $100 per user per month to $500 per user per month for regular business accounts that include a variety of different options. Their largest scale account which includes all possible varieties of their features can cost as much as $5000 per month.  

Refund Policy

Since this service has an option to be tested out on a free basis and then can be provided on a month-to-month basis, their website does not detail any Refund Policy or Guarantee. Any customer who has a billing issue can contact them on a case-by-case basis.   

Customer Service Contact Info

Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.  

Reputation

PeerIndex is generally considered a good company by independent reviewers who have compared their services to those of similar companies that offer an understanding of social media as a part of their marketing strategy.   

Competitors and Alternatives?

Since the growth of social media and its importance to the way many businesses operate, there has been growth in other websites and mobile applications that claim to aggregate and report similar information, like Klout.com and Kred.

If you have experience with this company or their products, please leave your PeerIndex reviews below.

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