PC Secure Reviews
About PC Secure
PC Secure, found online at PCSecure.us, is a company that offers to help PC owners not only with standard problems with speed and performance but also with access to remote support technicians for larger issues.
How Does It Work?
To get started, customers are instructed to contact their support team by phone to explain the types of problems or issues they are having. The technician you speak with will diagnose your computer remotely and then fix your problem.
They can also provide you with security software that can scan your Windows registry to find and fix incorrect or obsolete information, so your system will perform faster, as well as removing malware which can both steal your personal information and cause permanent damage to your computer.
In addition this program claims to help the health of your computer by cleaning your PC of all unwanted history which may make you more susceptible to identity theft, and to optimize your system so that it can function at maximum capacity.
Unfortunately the website does not publish their prices for their remote support services or for their security software. Customers who contact one of their representatives should ask them up front what the applicable charges will be for all their services.
Though the website has a link to their Terms and Conditions, this link is apparently not working at this time. Outside of this document, they make no mention of refunds or cancellations of their services.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 855-617-1812. This is the only contact information available at this time.
There are many other companies out there that offer the same type of services and software as PC Secure. The problem with PC Secure is that they provide so little information about their services, their costs, or their policies that it makes sense that new customers would be apprehensive about working with this company.
Competitors and Alternatives?
PC security software and remote access support are very competitive markets these days, with there being a wide range of alternatives to PC Secure for customers who interested in making comparisons, like GoToMyPC.com, Support.com, EFixNow.com, and many more.
If you have experience with this company or their products, please leave your PC Secure reviews below.