PC Matic Reviews
PC Matic Customer Reviews
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Unfortunate Buyer
Beware of PC Matic!
Beware of PC Matic. It is a scam. After you download their ant-virus program you download a virus that needs another one of their programs that is more money. That will happen several times. Be aware!
Any company that uses such an odd looking guy with his eyes too close together should be a red flag that its not a legitimate company
Very Pleased with 2016 Version
I normally do not have problems with my desktop computer. I use Panda, Malware bytes [premium] and have recently installed PC Matic [04/2016]. I have not encountered any of the problems others have had with versions purchased in 2011 thru 2015.
I did have a version I purchased for a laptop [Hp] in 2006 and thought it was inferior to the Norton program I had on my desktop, but I believe the 2016 update is far superior to previous editions. If my opinion changes I will write another review; but, as of now I'm of the opinion that whatever they did for the 2016 version moved the performance to the top of the ladder.
Hi Bill,
Thanks for the kind words. We are constantly working hard at making PC Matic the best computer security product ever. We really appreciate the kind words.
Thanks,
PC Matic Support
I have had PC MATIC, for almost a year, I tried to call them today, but guess what ? They do not provide any telephone number whatsoever, What kind of an, "Honest" business does not do that ? Then I wasted a good bit of my, time trying to email them a message, on THEIR, format, but when it came time to Send, the message, I discovered there is no, Send' button whatsoever. As for PC MATIC's service, I can not tell that they do anything for my computer. As of today, my, opinion of PC MATIS is no one cares about the business, beyond taking my, money, they, are a fly by night bunch of Gypsies who want Your, money, then they completely disappear. I am going to try to find the right federal office to report them to, there has to be a federal pen for thieves like this.
Clifton A. Bode
Don't trust
They have sucked us dry. Keeps calling and want more and more money. After paying for 5 years for 5 computers, they had the gall to call and charge my son an additional $100 to remove viruses from a computer that we had previously paid for. Keeps calling our home phone and putting pop ups to download additional versions on my pc.
Our credit card was hacked with illegal charges from Jamaica. Can't help but think it was PC Matic which hacked our credit card. Also, can't understand them when they call. Calls are coming from a foreign country. Can't trust them anymore unless they want to refund they money we have already paid. Guard your credit card that you use to pay for any services. Wish I would have never heard from them.
Hi Gretchen,
PC Matic does not call any of it's customers. I believe you may have fallen for a technical support scam, where people pretend to be someone they are not. Our support is done only via online forums or email, and all of our employees reside in the US.
Thanks,
PC Matic Support
Total SCAM
It's the worst piece of scam ware/ransomware that's hit the Internet. They've scammed enough people to be able to afford fancy commercials that are total fabrications.
I'm a professional PC/IT person. Want good protection? By either Norton Security, or Norton 360, or BETTER still, get FREE protection with AVG 2015 Anti-Virus Free (www.avg.com), Malwarebytes (www.malwarebytes.org), and Superantispyware (www.superantispyware.com).
Those three combined, IF you regularly update Malwarebytes and Superantispyware, along with AVG will do a great job. Some people like Avast Anti-Virus better, but it's all a matter of personal preference. They're the top two rated free programs. Use ONE anti-virus, plus two good anti-malware/anti-spyware programs.
Does not work
I'm an 84 year old computer tech and have been into computers a long time and can say, "I have never had any virus or malware problems. Go to Avast.com and download the FREE version. Before you do that, go to control paned, all control panel items, Programs and features. Delete PCM, Noxtxn and any other anti virus programs. Do not delete any malware protection if you have it.
I LOVE HER
It's a scam
Why do people keep falling for this is beyond me
Absolutely right, back up your data, wipe it out and start again. Better than trash ware.
scram
HEY WE'RE A VIRUS THAT MADE ENOUGH MONEY TO DO A TV AD :D USE US. I hate how viruses target unsuspecting users.
What the heck does the president have to do with anything? He's the President people. You lost, we won. Get over it!
your president has the biggest forked tongue in the history of these United States. The sad part is you're to dumb to see it after 6 years of this traitor. Mr. Smilealot and ride Air force 1 until it's rode hard and put up wet.
Wow and let me guess you LOVE BUSH for all he did.. sad people ripping into OYUR counrties presidents... How about you vote a better one in. Anyway PC pitstop as most said after a Virtual test are exactlly as stated here they open up a one way train of malware and trash and Screws your registry something Rotten
Supamsh*&t
Obama sucks so that explains why your post sucks. Consumer report did an in depth testing on registry cleaners and PC Matic didn't make it matter of fact only 6 software programs passed the test which was stringent.
Get over it teabaggers..we WON and you LOST. President Barack Obama! The BEST President this country has ever had!!!
And if you teabaggers don't like it...you can kiss my rosy red azz...heheh
James John, you need to realize that Obama's but is not your hat.
This Has To Be A Joke
Report it
Misleading
I can't believe people would even consider this.
This product is targeted towards people that know little to nothing about computers. Why use this product because it was on TV?
There are plenty of other well known/used applications that are free.
A combination of tools would be very beneficial:
CCleaner and Spybot would be great to clean up all the crap on your computer. Google the reviews.
Yep, I've been using CCleaner for years...no cost with frequent updates.
Made my computer go haywire!
My computer was running slow so I installed PC Matic & paid the $49.99. I figured it was cheaper than calling someone to help fix it. It seemed to run better for about 3 days. After that time, I started having crashes daily, within a few days hourly. Now I have to restart my computer after every task. Did the same with my laptop & now I'm getting registry errors.
I'm calling their customer service today to cancel it, but I have a feeling removing it will be a hassle.
PC Matic is in my option a total scam, my computer also went haywire and would never shut down, I had to unplug it just to shut it down. Restored my computer and deleted there crap! Don't fall for this scam.
Not only are PC Matic, My clean PC, and all the variants a horrible, deceptive scam that should not be permitted to be aired on TV, they are ineffective, possibly damaging, and some even contain spyware. To make matters worse, PC Matic in particular perpetuates ignorance and computer illiteracy, implying in their commercials that if your operating system (windows) takes a dump, you need a new computer, when you can easily reinstall a fresh, clean operating system in such a scenario. This is obviously done because their business depends on the computer illiterate.
There are TONS of scams on tv - and it being advertised on TV, was the first warning flag. It definitely COSTS - and that is the first deception! The Scammers now know all you have to do it "put it on tv."
how do i cancel your services?
A total scam and will sabotage your computer!
Same happened to me but the computer caught fire!
Mine caught a cold!
Trust me, is very simple!!!! This is what you really need to do...
Excellent suggestion. I have used CCleaner and Glary Utilities for years. Both are free and do more than PC Matic.
This information is so right on! I use BitDefender insead of Avira but the result is identical. There is a lot of "crapware" out there, some of boarding on malware!
I use to use BitDefender and was very pleased of the product. I do not know why I downloaded PC Matic but like all the reviews said, my computer went nuts too. However, the HD started spinning real fast and the laptop caught fire. Lucky I do back-up my stuff. But I think PC Matic is Malware. DO NOT DOWNLOAD OR YOUR COMPUTER WILL BLOW-UP --or-- CATCH ON FIRE LIKE MINE DID!
I get the HD fast spin when Mcaffy scans??? I just stop the scan. I pay $49 a year to REGSERVO and clean the computer every few weeks. Get pretty good service, I was just curious about PC Matic.
Jacques. I see this review from 2012. Do you have any updated analysis of the same subject?
It does not work and I can't log in now
Complete lies
Great review John. I was thinking about buying the product but I wanted to read the reviews before though. Thanks for the great review.
Hello Chuck,
Please be sure you're logged into your PC Matic account when trying to add additional PCs. If you're not logged in, it will ask for a payment, as it does not recognize you're an existing customer. If you need additional assistance, please reach out to our support team at www.pcmatic.com/help
To PC MATIC,
Thanks, I purchased your product on my computer. I then got a virus that shut down my computer. I lost all my files, pictures, website files!!!!!!!! I call you and you refunded my money,..... geee thanks for your protection and liability!!! I am totally disgusted with your "refund" you are cheats!!! People lose they're life and you refund?
Trust, lose everthing and they refund! Really? What about taking responsibility for lying?