PatPat.com Customer Reviews
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Misprint on outfit!!!
Delivery of 40 days.. as patpat is selling children's cloths, they grow up until
delivered. On the end we got wrong
size! They did not accept the complain, they said they have 14 days return policy, we could not reply because we were on vacation then.
On top quality is not as good as it looks on pics!
Took over a month to receive one of the items I ordered. When it came the quality was not what was pictured. The second one never came! Horrible company, horrible costumer service. Also, my order was shipped form China, not California.
Terrible Customer Service
I ordered 5 pairs of Christmas pjs for the family to wear on Christmas Eve. When we opened the pjs on Christmas Eve one pair had the zipper sewn so it could not be used. The pull for the zipper was only sewn on one side. So the pjs were of no use. I contacted the company the same day and they refuse to refund the money for the product and stand behind their quality. They received pictures of the items with showed it was a defective product, but still refused to refund. This company has terrible customer service and their products do not meet the quality standards they claim to have. Do not buy from this company!
I’ve received nothing and they don’t respond
I ordered matching PJs Nov 15 and have received nothing. They don’t respond to emails inquiring about my order.
The tracking info says my package has been in NY Gateway since Dec 5, but I can’t get any information from PatPat or shipper (also horrible, SF Express) about when that package will get to me, if ever. This was supposed to be a Christmas gift for my family. Instead, PatPat essentially stole $65 from us.
Love Love Love :)
I recently ordered items from this site and noticing the delay of shipping I planned ahead. Not expecting to receive them for a month or 2...to my surprise they arrived already. Clothes were sent to my daughter who is expecting her 1st baby boy. She says the clothes are adorable and is excited to place her own order.
Thank you PatPat for a great experience from beginning to end. Happy Holidays!!