PartsDr.com Reviews

PartsDr.com
( 24 reviews )
Website: PartsDr.com

PartsDr.com Customer Reviews

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Samsung Washer Repair
July 30, 2014

These guys...unlike Samsung customer service and Samsung's monopoly parts supplier that will not let you know anything unless you buy from THEM...were extremely helpful in getting me back up and running. Big thumbs up to Parts Dr.

Big thumbs down to Samsung's accountability for a poor design that has flooded hundreds of houses and they have failed miserably in owning up to the problem and helping their customers remedy the situation.

Russell Kennedy September 05, 2014

It's a scam. Selling out of stock and discontinued items and parts wit a no return policy. Don't waqste your money. There are appliance parts dealers in the community that will allow for returns. This is a garage and basement opperation. Total wast of time and money. O got a new out of the box washer water pump that does not work. Being a discontinued item he will not accept returns, as is his policy. May as well say NO RETURN because thats all he sells. DO NOT BUY FROM TH PARTS DOCTOR, INC. He is a scammer.

Parts Dr October 15, 2014

Hi this is Ryan with Parts Dr.

Russell,

I searched by your name and I did not find any orders that you have placed with our company. You may be confusing our company Parts Dr Inc with another company that uses a similar name Parts Doctors that we have seen sell on Ebay. We have no affiliation with this company and we only sell new OEM parts and we do not sell any used or discontinued parts.

Superior Service
July 26, 2013
I had incredable service from this company. I needed an oven element for my oven so I ordered it from PartsDr.com. They have a comments section where you can enter the model number of your appliance and they will make sure the parts fit. I got an e-mail from Ryan Anderson stating that my model number was incomplete and he gave me exact instructions on where to locate the full model number which I did. Ryan then determined that I had ordered the wrong part. He ordered the correct part for me which was less money and give me a credit for the excess and an e-mail explaining what he had done. I received the correct part and installed it in no time. I can not thank PartsDr.com enough for the Superior service that they gave me and I highly recommend them.

Wow! Fast and best price on the part I needed.
May 6, 2013
I searched the web for the front panel on my Whirlpool Gold Double oven. After determining what my defective part was, I found that Parts Dr. had the best price of all other competitors for the original, new (OEM) piece. The price including the shipping was cheaper than any other and to my surprise I received it within two days of my order. I had never dealt with this company before but I will definitely return if I need parts again.

Fixed my Washer
April 19, 2013
After checking around locally, no one had the drain pump in stock for my washing machine and they wanted outrageous prices for it. Parts Dr had the drain pump for my washing machine at the lowest price online, and they delivered it in only 2 days with ground shipping! It was a new OEM part, I couldn't ask for more! Thank you!