51 ‘NoMoreRack’ Reviews
This is the worst site when it comes to placing orders!! You have to wait forever for items, but they take your money right away. If you submit a claim you get noting but canned responses. Last year I ordered some christmas gifts which didnt show up until 2 weeks after Christmas! And if you make a mistake they keep half of your money!!!!
I've had no problems with no more rack!
I ordered two Android tablets from them on 5/23/2014 for my children. They shipped them out via DHL on 5/29/2014. They mislabeled the shipping information and units were held 20 miles from my house from June 2,2014 to June 10,2014, and than shipped out of state. a attempted to get a hold of customer service four times via their Online system and received canned responses with each request, and no acknowledgement of the issue. They kept referring back to the shipping information. I contacted DHL, who told me I had to get a hold of them. The long story short is I missed my kids birthday and wont see the units for at least 7-10 more days. the only resolution they offered is a 5 dollar credit to my account. They did finally give me a customer service number, but sent it after it was closed. If it helps anyone, don't bother with the online portal and call this number:
If you would still like to give us a call, you can reach us by telephone at 1-800-538-9798. However, please note that customer service is only available via phone from 9am to 6pm EST 7 days a week.
I was sent a defective Item much later than I was supposed to recieve it I gave it as a gift not knowing. now my only option is to return it for a credit to my account and if they have it availible (which they always do) I can order another one repay taxes shipping and handeling and take the risk of recieving another defective Item. I would have more confidence in the company if they made an effort to replace the item themselves by having me repurchase it if I want it tells me they know they are selling defective items....I wouldnt reccomend this site to anyone else stick to groupon and amazon they stand behind their products and wont hustle you out of your money! I have to return someones chistmas present with no replacement how sad is that? If it had arrived on time I wouldnt have given it this is just a shame and a scam.
I ORDERED A REMOTE CONTROL HELICOPTER FOR MY GRANDSON FOR CHRISTMAS. IT ARRIVED MID DECEMBER. I DID NOT GIVE IT TO HIM UNTILL DEC 28, 2013, A WEEK LATER I FOUND OUT IT WAS NOT CHARGING FOR A PROPER LENTH OF TIME, AND DID NOT NAVIGATE AS DECRIBED. I EMAILED FOR A RETURN, AND THEY TOLD ME I WAS PAST MY 14 DAY RETURN TIME. I ASKED IF WE WERE SUPPOSE TO TAKE CHRISTMAS GIFTS OUT OF THEIR WRAPPERS, CHARGE THEM UP AND PLAY WITH THEM BEFORE GIVING THEM? ALL I GET IS THAT THEY HAVE TO FOLLOW THEIR POLICY. I WILL NEVER ORDER FROM THEM AGAIN. THIS IS HORRIBLE CUSTOMER SERVICE.
I ordered 2 items from them. The first was a pair of suede boots for $19. They didn't fit my daughter. I tried calling them but you can not get through. I e-mailed customer service and they said they can not be returned; they are a final sale. I e-mailed them twice about my son's birthday gift. I ordered them the 1st week in December and kept getting e-mail responses that I would have them for Christmas. I had told them I needed it for the 19th. Finally I got an answer but didn't receive them until the 23rd. My son loved the Irola tablet. He only had it for 4 days; and it stopped working. Seems to be a short in the item. I have e-mailed them and am waiting for a response. I will not order from them again.
Trying to place order for an hour now under [email protected]
Ordered various items, and then went to "Continue shopping, which I did but could not get to chekout. First time I ever had this problem?
I ordered several items since November 2012. The first was three tablets @ $98.00 one quit working in February. Ordered a laptop which worked less than three weeks. Lesson learned ...don't order electronics from NMR. (Small charging devices are also a bad choice as they don't charge anything except your credit card). Ordered one shirt that I couldn't get the smell out of even after washing it twice. I quit ordering but my husband had to have the "Hot Dog Express". OK one more try. I checked to make sure that it didn't say refurbished or used but when we got it it was cleary used and never worked. Items are rarely packed with any information for warranties. There have been a few items that I was happy with, but if it has a electrical cord DO NOT BUY IT.