NewChic.com Reviews

NewChic.com
Based on 31 Reviews
Website:www.NewChic.com
Review It

About NewChic.com

NewChic.com is the online home of NewChic, an online retailer and clothing company that says they were established with the goal of becoming one of the leading international online fashion stores.

How Does It Work?

According to their website, NewChic.com was founded to give people a place to find high-quality clothing and other fashionable accessories at affordable prices. They choose their newest styles, clothing, and accessories by considering what it is their clients truly want. 

The website says that they know people don’t always want to be dressed just like everyone else, in the same old trends that can be found at any store, so NewChic attempts to provide items that are newer and trendier. 

Like any other clothing and accessories website, you can simply go to their website and use their search feature to find a specific item you are interested in or you can search through their offerings by categories, like Weekly New, Women, Men, Bags, Shoes, Beauty, Jewelry, Accessories, Top Sale, and Clearance.

Cost/Price Plans

With such a wide variety of different items, there is no particular price range for their products. Since each individual customer's order will differ depending on size, materials, and whether or not the item is discounted, prices will always vary.

Refund Policy

The website says that one of their most primary goals and concerns is that their customers always feel as though they are the most important factor for the workers of NewChic. Because of this, they do allow their customers to return or exchange items they bought if they are unhappy with them. 

First and foremost, any items you would like to be considered for a refund must be unused, unwashed, with all original tags and original packaging and you must be able to successfully return the product within 7 days from the date of delivery in order to receive a refund. 

Customer Service Contact Info

Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by email at Service@NewChic.com. Unfortunately at this time, they provide no phone number or other form of direct communication. 

Reputation

Unfortunately there are hardly any reviews available for this website and their products at this time, making it difficult for prospective customers to determine whether or not this a website they really want to be shopping with, and the few reviews which are available are vague and mixed in tone. 

However, it is important to point out that this company provides a fairly worthless Refund Policy, because customers are responsible for paying for their return shipments which must make it back to an international warehouse within seven days of the date of delivery. Depending on what you’ve ordered, this shipping cost could easily outweigh what you will get back from your refund. Because of this, customers who order from this website for the first time should try a small order to begin with, so they aren’t at risk for losing a large amount of money. 

Competitors and Alternatives?

There are many other websites out there that claim to offer the same type of wholesale products and custom dresses, like Sheinside.com, TBDress.com, JenJenHouse.com and JJsHouse.com

If you have experience with this company or their products, please leave your NewChic.com reviews below.

Related Articles

31 ‘NewChic.com’ Reviews
Sort Reviews By:
1 Review

THEY CANT SPELL!!!!!!!

Reviewed By Phallon on November 27, 2016

I knew it was fake when they emailed me about buying the things that were in my cart. I happened to notice the spelling in the message, I always look at grammar. Lol, these comments tho... I'm glad I came here before I actually bought anything!

Did You Find This Review Helpful?
out of 0 People Found This Review Helpful
1 Comment
June 29, 2017

Dear customer,
Newchic is a reliable website.
As a shop that does numerous shipments every day, it is normal that in some cases, some unexpected situations might happen. This can be later reflected to the feedback of our customers. The same thing happens with every other seller in this platform.
However, we constantly work doing our best to solve these problems and offer our customers the best service possible.
At the same time, as you may have already seen, we do not have only negative feedbacks, but we have even more positive feedbacks as well. That proves that we are a reliable seller.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

Your Comment
1 Review

Don't buy from this company

Reviewed By jconway on July 29, 2016

I wish i had read reviews first. Now i have fallen prey to the scam. After a week i am still trying to return items which are poor quality and don't fit according to their size guides. Additionally, it took them 12 days to ship my order and another 2 weeks to receive them. It would take too much writing to to tell you all the ways they have proven to be dishonest. In summary, they did not respond to my emails to customer service for information on the status of my order, tracking numbers and requests to cancel the order once i saw how long it was taking. Now that I received the order and want to send it back, they have created barriers to my return. I'm in my 6th day of emails, waiting for permission for and an address to return the items. (ironic that their shipping time was over 2 weeks, yet they want a return within 7 days.) Of course, the mailing label is in an Asian language which I can't even identify. After the first couple of days of faux apologies from them, they asked me to send pictures of the items. I sent pictures, as they requested. First they said they didn't get the pictures. I sent them again. Now they want more pictures of each item opened and out of the individual bags (through which each item is identifiable. ) Now they are questioning the identity of one of the items and they want more pictures. Day 7: I blew up. Now i have not heard back from them at all. Based on all the reviews I've seen, I expect I will lose my money on clothes which do not fit. And it appears there is no recourse for any satisfactory solution. Beware.

Did You Find This Review Helpful?
out of 4 People Found This Review Helpful
View all 2 Comments
sharon
October 28, 2016

ZERO STARS!!
received by boots, finally after it taking 2 weeks longer than promised. Was sent the wrong size and they are poorly made.
You get what you pay for so I was willing to keep them as long as they would exchange for correct size. I have been emailing back and forth for the past 6 days and now they have gone dark....I have 1 more day according to their return policy but I have not been provided with a return address or any instructions...will keep you posted....

angry and disappointed!!
Long Beach, Calif.

June 30, 2017

Dear Jconway,
We are so sorry for the inconvenience caused.
About the return policy, could you please check the below link:
http://www.newchic.com/return-policy-hc99.html
It is our procedure to check the products you received and you need to take the pictures of the SKU, shipping label and the problem of the products. Once we confirm it is our mistake, we will immediately arrange a full refund or a free replacement for you.
Hope for your kind understanding and thank you for your cooperation.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

Your Comment
1 Review

False Ad

Reviewed By RUM on July 10, 2016, New Jersey

Be careful when ordering . They put in their website that it's in stock then after your charged you find out that it's in back order. I ordered a beach sandals supposedly in stock . After I was charged & emailed them about my order this is their reply.;

Thanks for your e-mail and sorry to make you trouble.

Kindly want you know when you placing the order,you can enter the coupon code to use.

And due to you've placed the order,it can't add on it now.

Sorry for the inconvenience caused and please use in the next time!

And about the item Bohemian Bead Floral Elastic Clip Toe T Strap Slip On Flat Beach Sandals[ Color;Beige][ Size;US 8(Our Size:39)] is out of stock now.

It's excepted to be back in stock on 23th.July.

May I know would you like to wait for it or you would like to exchange to other same value item or refund?

Looking forward to your reply!

Best Regards,

Setlla

Did You Find This Review Helpful?
out of 4 People Found This Review Helpful
1 Comment
June 30, 2017

Dear Rum,
Sorry for the inconvenience caused.
Sometimes the product you ordered is a high demand product and between placing your order and packaging it the stock has run out. We can cancel the item and give you a refund. If you don't want keep waiting, we will immediately arrange a full refund for you.
We apologize for this inconvenience.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

Your Comment

1 Review

Misleading Advertisment

Reviewed By James on June 30, 2016

Observed an ad in my e-mail for a pair of nice looking shoes on sale for 21.00. I ordered a pair and decided to purchase a couple of caps to match. Total cost of the caps 13.00. I paid a total of 13.00 for the caps and then paid 19.00 for expedited shipping to get these items in time for my July vacation.The next morning I received an email informing that the caps have been shipped but the shoes are on back order. Would not have brought the caps if it were not for the shoes. What's the point of paying extra cost for expedited shipping if the items can't be shipped. I have e-mailed my concerns to this company and am waiting on response. Based on the reviews above I don't expect much but will update when I receive a response.

Did You Find This Review Helpful?
out of 3 People Found This Review Helpful
1 Comment
June 30, 2017

Dear James,
Sorry for the inconvenience caused.
The shipping fee depends on the shipping methods, countries and the products. If the product in your order was out of stock and you want to keep waiting, we would suggest you to change your shipping method, expedited shipping into air parcel register. We are so sorry. If you don't want to wait, we can also cancel your order and provide your a refund.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

Your Comment
2 Reviews

Newchic.com

Reviewed By Barb Dowdy on May 12, 2016

If you read my previous review here is the reply I received when I asked for a refund.

Dear Barbara

Thanks for your order.

If the items never worn , would you mind please resell or give to others who fits ?

Looking forward to hearing form you .

carrie Li

Realy???????????????????????????????????????

Did You Find This Review Helpful?
out of 2 People Found This Review Helpful
1 Comment
June 30, 2017

Dear Barb,
If we receive your pictures and confirm that it is not our mistake, according our return policy, http://www.newchic.com/return-policy-hc99.html, size matches what was ordered but does not fit, the customer is responsible for all shipping costs incurred. In this way, if the product you order is cost less than the shipping costs you need to pay for returning, we suggest that you keep it. If you still want to return it and get your refund, we also agree with that.
Sorry for the inconvenience caused.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

Your Comment

Leave a Review