NewChic.com Reviews

NewChic.com
Based on 31 Reviews
Website:www.NewChic.com
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About NewChic.com

NewChic.com is the online home of NewChic, an online retailer and clothing company that says they were established with the goal of becoming one of the leading international online fashion stores.

How Does It Work?

According to their website, NewChic.com was founded to give people a place to find high-quality clothing and other fashionable accessories at affordable prices. They choose their newest styles, clothing, and accessories by considering what it is their clients truly want. 

The website says that they know people don’t always want to be dressed just like everyone else, in the same old trends that can be found at any store, so NewChic attempts to provide items that are newer and trendier. 

Like any other clothing and accessories website, you can simply go to their website and use their search feature to find a specific item you are interested in or you can search through their offerings by categories, like Weekly New, Women, Men, Bags, Shoes, Beauty, Jewelry, Accessories, Top Sale, and Clearance.

Cost/Price Plans

With such a wide variety of different items, there is no particular price range for their products. Since each individual customer's order will differ depending on size, materials, and whether or not the item is discounted, prices will always vary.

Refund Policy

The website says that one of their most primary goals and concerns is that their customers always feel as though they are the most important factor for the workers of NewChic. Because of this, they do allow their customers to return or exchange items they bought if they are unhappy with them. 

First and foremost, any items you would like to be considered for a refund must be unused, unwashed, with all original tags and original packaging and you must be able to successfully return the product within 7 days from the date of delivery in order to receive a refund. 

Customer Service Contact Info

Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by email at Service@NewChic.com. Unfortunately at this time, they provide no phone number or other form of direct communication. 

Reputation

Unfortunately there are hardly any reviews available for this website and their products at this time, making it difficult for prospective customers to determine whether or not this a website they really want to be shopping with, and the few reviews which are available are vague and mixed in tone. 

However, it is important to point out that this company provides a fairly worthless Refund Policy, because customers are responsible for paying for their return shipments which must make it back to an international warehouse within seven days of the date of delivery. Depending on what you’ve ordered, this shipping cost could easily outweigh what you will get back from your refund. Because of this, customers who order from this website for the first time should try a small order to begin with, so they aren’t at risk for losing a large amount of money. 

Competitors and Alternatives?

There are many other websites out there that claim to offer the same type of wholesale products and custom dresses, like Sheinside.com, TBDress.com, JenJenHouse.com and JJsHouse.com

If you have experience with this company or their products, please leave your NewChic.com reviews below.

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31 ‘NewChic.com’ Reviews
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1 Review

Doesn't understand the American market at all

Reviewed By Hakan Sjoo on May 15, 2017

NewChic does not know American sizes at all. I ordered a pair of US M shorts but they sent me US XL shorts. HUGE. They refuse to send me new shorts because they needed a photo of a "SKU label", which was never sent to me. I sent them picture of the shorts, every tag on the shorts (which clearly showed that they shorts were XL) as well as the shipping label. They still refused to send me the correct shorts and eventually offered me a refund. Unfortunately, that refund will take 10 (!) days to process so I'm turning to my credit card company for a chargeback. They really shouldn't do business with the US, they don't know how to treat American customers.

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1 Comment
June 29, 2017

Sorry for the inconvenience caused.
About the size reference, you can see it in the page of product description and we clearly describe it by international standard. In addition, please note that every product sent from our company are all with a SKU label.
To check your photos with the product is our proceeds of returning or refunding.
Once we confirm that it is our mistake, and we will immediately arrange a full refund or replacement for you.
However, after we send the request through for a refund with the credit card carrier, the refund will show in 7-14 days, this delay is due to international bank processing times. And it is out of our control.
We are real carefully to process the request of every customers.
Meanwhile,  we constantly work doing our best to solve these problems and offer our customers the best service possible. We are so sorry for this inconvenience.
Hope you can understand. Thank you.
Best regards,
Newchic team.

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1 Review

Lucky Me

Reviewed By glenn brown on May 14, 2017

Got as far putting items in my bag and having second thoughts. Realised it was all a scam and didn't complete my purchases I got emails saying don't forget to complete your purchase, also a lot of other websites I visited had a little Newchic pop up advert with the items I had picked?
Shopping on line may be the future but it is also buyer beware!!

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1 Comment
June 29, 2017

Newchic is a reliable website. It's a pity that you misunderstand us. We only do high quality goods. Many customers have placed the order on Newchic. And they received the items and love them as well. Meanwhile, once the payment is completed we will proceed with the shipment of your order.
We are looking forwards to making more future business with you. 
For any other further information or assistance feel free to contact us by service@newchic.com. We will do our best to assist you. 

Best regards,
Newchic team.

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1 Review

Definitely a scam site

Reviewed By Lynne Batik on May 8, 2017

Lots of other people have posted about how their clothing is a scam. So are their garden plants.

They advertise a large number of impossible plants and flowers -- the photos are pure photoshop -- and send people killed seeds which never sprout into anything, probably on the basis that most people will simply assume something wrong with their gardening or "natural" seed failure. The fact is, the photoshopped flowers and killed seeds are a deliberate scam.

The company do not acknowledge communication, much less respond to it.

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Newchic
June 29, 2017

Sorry for the inconvenience caused. Newchic is a reliable and legal company. Many customers have placed the order on Newchic . And they received the items and love them as well. If you plant them carefully by the procedure we mentioned on the page of product description, you will get the flowers as the picture showed.
For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
Best regards,
Newchic team.

June 29, 2017

It is not possible to get many of the plants you advertise, no matter how carefully one plants those seeds -- because the pictures of what you are supposedly selling are of plants that do not exist.

Blue roses do not exist.
"Rainbow roses" do not exist.
Blue strawberries do not exist.

Those are only a few examples.

The pictures are photoshops. The plants are a scam. Plant breeders would be shoving money at you hand over fist if you could actually produce roses in those shades, but the simple fact is, you can't and no-one can.

You advertise several varieties of "monkey face orchid seed" -- this is a BLATANT scam, as whatever seed you are providing is nothing of the sort (and indeed people need specialist equipment to even contemplate growing the genuine seeds).

STOP SELLING SCAMS. People who know plants, know that you are blatantly and shamelessly ripping people off. Unfortunately, you're just working on ripping off people who don't know what does and doesn't exist in the gardening world. You should be ashamed of yourselves.

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1 Review

SCAM COMPANY!!!

Reviewed By mediha on May 5, 2017

They are using a loophole through paypal, they send you the cheapest item of your order and say that they cancelled your other items giving you a false order number when cancelling!!!!! you will receive only the cheapst item if you are lucky and they will use that to prove delivery of the ENTIRE ORDER causing you to loose the total amount!! which they will NOT refund you for!!!

DO NOT BUY FROM THESE CROOKS! THEY STOLE £43 FROM ME!!!

PAYPAL does not cover this!! YOU WILL LOSE THE DESPUTE!!! and PAYPAL allows them to persue due to a loophole.

THIS IS A PROFESSIONAL SCAM COMPANY, PLEASE SOMEBODY DO SOMETHING ABOUT THIS COMPANY!

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1 Comment
June 29, 2017

Sorry for the inconvenience caused.
But we have never done the things as you said. It's a pity that you misunderstand us. Newchic is a reliable and legal company. Many customers have placed the order on Newchic . And they received the items and love them as well.
Could you please provide your order number with you problem to us by service@newchic.com? We will check what happened and do our best to help you. Thank you for your cooperation.
Looking forward to your reply.
Best regards,
Newchic team.

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1 Review

Save your money and shop somewhere else!!

Reviewed By W.C.  on April 6, 2017

DO NOT order from this company!! They will screw you over when you attempt to return items. I have been dealing with them for over 3 months to refund my order, and they just give unacceptable excuses "as claiming they STILL haven't received the order back" when it has been OVER 3 months since it was shipped back to them!

OH...it was also shipped the same day for an order I refused, but they got that one back!! Just not the orders where they have to refund my money!! Save your money and shop somewhere else!!!!

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Nicolene
April 25, 2017

I ordered items, paid and have not received any info, items or responde to my enquieries from Newchic. I feel defrauded. If this is a scam to steal money it should be stopped.

June 29, 2017

Sorry for the inconvenience caused.
We need to check the products you return to us and then arrange a refund for you.
On occasion we experience delays from custom clearance times and bad weather. Also please consider the fact that due to unexpected circumstances, your delivery might be delayed for a few days over the estimated delivery time. This might include festive days, customs inspection, transit delays, etc. Once we receive your package and confirm it, we will give you a full refund immediately.
As the situation you described, the package delay for a long time, we will also process your order first and provide you a refund.
Please contact us by service@newchic.com.
Sorry for the inconvenience caused and hope you can understand. Thank you.
Best regards,
Newchic team.

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