Nanny Lane Reviews

Nanny Lane
( 6 reviews )

Nanny Lane Customer Reviews

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Stay away from their payroll service
October 14, 2022

While I did find two good nannies through the site, I have had nothing but problems with the payroll service that they promote.

They were supposed to handle all of my tax filings for both state and federal taxes and took the money out of my account but never filed anything causing me to receive a very large bill from the state as well as late fees and penalties for not filing.

The only way to get in touch with someone is by email and 9 times out of 10 they don't respond to the email and when they do nothing is resolved.

8 months of having nannylane and still nothing
October 2, 2022

I was excited to try nannylane. The first time I signed up was to find a babysitter. I had so many messages from people wanting to babysit that it got overwhelming that I ended up deactivating my account.

Then I signed up again. This time I was signing up to be a babysitter to get some extra income. I applied for 21 jobs total. Out of the 21 jobs I applied for, ONE person replied back. It took them two weeks to get back to me. They acted like they were interested and told me what time to come in. I asked them what their address was and they never replied back. I've tried multiple babysitting sites and this one is the worst when it comes to finding a babysitting job.

For the parents looking for a babysitter, you won't have a problem finding lots of people asking to babysit. I'm very disappointed. People on there are rude and don't reply back. I took the time to reply back to everyone that wanted to babysit on my parent account before I deactivated because I know how that feels hoping to get a response.

Whether you are turned down or not, you parents on there should let the babysitters know your not looking for a babysitter anymore or you are interested.

Applicants sent not at all what I was looking for
July 21, 2022
Stated clearly in my post for a nanny with lots of experience with multiple kids who lived in my area. Almost every applicant they sent was either a high school girl who could not possibly have experience or handle multiple kids plus lived sometimes an hour away. It's like there is no filter at all, very disappointed.

Just say no & hire someone you or someone close to you knows personally.
July 16, 2022
I used NannyLane to find a nanny. Found 1 & paid $25 for a background check that I never received. I emailed them & got an email saying they sent the results to the nanny?! So I paid $25 for nothing. No number to call & talk to anyone & I have no way of knowing if this nanny is legit or a kidnapper.. Horrible.

May 9, 2022


I just had a bad experience in Nanny Lane. I contacted a family under Moore Family in El Paso, Tx. I was supposed to have an interview with them this week after I messaged them for the interview schedule, they started to ask if I could do some errands for them, and on the day of the interview they will reimburse me for my expenses.

Today they send me a check and it was fake, and I told them it was a fake check, they got really mad because I didn't deposit it in the atm. So I told them, that I didn't want to make more errands for them until the day of the interview, and then they told me that they don't want an interview anymore. So they are trying to get girls to do errands or I don't know.

But for me, it was a really bad experience, and that page is for nanny positions, not to be frauded.

MakaylaAskew June 28, 2022

Same thing as Sonia, except under The Johnson family in Portland Oregon I suspected their intentions, so I never went on the errands I just declined.

Poor customer service
October 14, 2021
Horrible customer service! They are only concerned with collecting money not helping people:/