MyTaxi Reviews

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About MyTaxi is the online home of MyTaxi, a company and mobile application that wants to help people find and book a taxi wherever they may be in cities all around the world. 

How Does It Work?

According to their website, the MyTaxi mobile application is bigger and better than ever now that they have merged with the Hailo app, another large scale taxi booking service. Their website says that to date their app has been downloaded more than ten million times, is available in more than 40 cities, and has a network of more than 45,000 affiliated taxis. 

To use this mobile app, all you have to do is download it to your phone; once it is opened, you will automatically be located via GPS. The Taxi Radar function will show you all available taxis nearby and you will confirm your location or enter your pick-up address manually. 

Once you confirm your pick-up location, your destination, and any other options, you will officially book a taxi and be assigned a driver whose photograph, name, and rating will be automatically available to you. 

Their website also really encourages their users to rate their taxi and driver each time they use the service, as this feature is very helpful to other customers.  

Mobile Options

Currently this mobile application is available for iOS, Android, Blackberry, and Windows devices at this time, so pretty much all smartphone users should be able to download this app at this time. 

Cost/Price Plans

This company is very clear that they do not charge their customers any fees for downloading their application nor do they charge any fees for actually scheduling rides through this service. The cost of your trip will depend entirely on the length of your trip and the number of riders, just like any other taxi ride. 

Refund Policy

Because the MyTaxi app does not directly charge their customers any fees for downloading or using their application, they also do not provide customers with a Refund Policy. Customers who have an issue with their taxi experience should contact the taxi service directly to see what kinds of assistance might be available for them. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at +49.40 30 60 68 90 or by email at [email protected]  


This company offers a very simple and useful service, and it appears that customers seem to really like it – at this time, the MyTaxi app has many different positive reviews available from all the app stores. Since this app offers their service for free, customers should feel comfortable trying this service for themselves. 

Competitors and Alternatives?

The different taxi booking services and ridesharing mobile applications which are available to you are generally dependent on your country and area of residence, as not all services are available internationally or even throughout the country. Popular alternatives often tend to be Uber, Lyft, Gett Taxi, and many others.     

If you have any experience with this company or their products, please leave your MyTaxi reviews below.

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