MyPillow Reviews

MyPillow
( 28 reviews )

MyPillow Customer Reviews

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Scam
July 13, 2022

Ordered with a buy one get one free. I received one pillow. Wrote customer service about it since they refused to return my call. Ms. Terry, customer service, said I failed to put bogo in the order therefore I only get one pillow. I asked for a return address so I can return the pillow and Mr. Lindell's book. I'm thinking My Pillow is scamming.

Worst pillow
July 2, 2022

I purchased one of my pillows from MilesKimbell . They carry them in there catalog. This is the worst pillar that I have ever purchased in my life at $69.99 I have talked to a number of people at my pillow I have got no satisfaction at all yes always said let the buyer be wise.

I thought buying from a man who has a Christian company would honor his product I have cancer and live on disability so $70 is a lot of money to me I gave it one star I wished I could have given it less like -10 well I got this off my chest

My Pillow scam
November 4, 2021

This company is nothing more then a con. All there promises and stories are lies. My pillow wasn't canceled because they are Christians, because they're

not, but because they are jerks. I expected a refund when I sent the sheets back I got nothing. I contacted the BBB and they got this "we do not recognize the BBB as a legitimate company. Therefore, we will not be responding to any further communications. Who's not legitimate?

Worst pillow ever!
December 16, 2020

To describe these pillows as poor is an understatement, and their follow-up service, 'illegal'.

We ordered these items and received them promptly. However, on opening them, it was immediately apparent that they are nothing more than cloth bags filled with shredded foam, offering no realistic hope of support or stability, so they were packed up and sent back after emailing MyPillow after advising them that I was exercising my rights under the Consumer Contract Regulations (29) and cancelling my contract.

I further advised them by email that I claimed a full reimbursement (regulation 34) of the purchase sum and the original cost of delivering them to me, a total of 66 pounds and 95 pence. The items were to be returned at my expense. I promptly received a reply accepting the return, apologizing for the items not being to my satisfaction and confirming the 66.95 would be refunded to my account.

Some days later, I received a refund, but of only 59.95, which did not account for the original postage cost.

This was brought to the company's attention three weeks ago requesting the remainder of the refund and I have not received a reply.

My advice. Firstly, do not by this poor product and , secondly, do not expect to get all our money back, even though your rights under the law provide for it.

Just an awful pillow/SCAM!
November 23, 2019
"My Pillow" was made from an idea from the now owner of the company. He bought a big truck, after going to a foam manufacturing plant asking if they would like him to remove their scraps (AKA-TRASH) from their dumpsters

Worked for me
April 14, 2016
I was sceptical about buying it because there were many complaints about it but I found some info disspeling those complaints - http://www.sleepingsmart.org/my-pillow-complaints so I took the plunge and purchased it and I've been really happy with the results.

Bought 2 more.
February 10, 2013

A year ago we saw the founder on The Imus show. We ordered two pillows for my wife and self. Love them. My wife has had terrible neck and shoulder pain from work for years. While the pain did not miraculously disappear she does wake up most days with much less pain. I wake up much more rested and less muscle stiffness. We had traded all types of orthopedic pillows, none did much.

We like them so much we ordered two more for our RV bed.

Those that say they are lumpy or do no support are not following instructions to put in the dryer. Or they are just expecting the impossible.

Great product.

Terrible
January 5, 2013
I found pillow to be lumpy and did not receive the support or comfort it was supposed to give you. Would never travel back home to get it.

Judy B January 08, 2013

I am glad to finally see a review on this pillow. I have not been able to get past the high price to try it. But I wanted to. As usual. These infomercials are all lies.

William February 10, 2013

Obviously Marie did not follow instructions to fluff in dryer. We get fantastic support and NO LUMPS.

TonyBisanz June 22, 2022

Thank you, I almost bought one. Commercials over rate products. I've read too many complaints.

SusanSmith February 19, 2023

I've had a My Pillow for over a year and absolutely love it. I'm on this site as I want to buy additional pillows