MYKA Jewelry Reviews

It was my husband's very first Father's Day and I ordered a chain with our daughter's name on it. For Men, Myka recommended the 18 inch chain which they said was the most popular size to order. When we received the chain, it was like a choker size on my husband and looked absolutely ridiculous. With the extra protection plan I purchased I was able to get a reorder once I exchanged the necklace I had. I requested a return label and it took Myka 6 days to send it to me. I have never had to wait 6 days for a return label in my life. Myka mentioned that I would have to wait 10-14 business days to get the reordered correct-sized necklace sent to me once they received my return. I followed the tracking carefully, and saw that my necklace had reached their facility. I emailed Myka to let them know and they said my necklace was not at their facility and that tracking may not be correct sometimes. They sent me a return label for the United States Postal Service. I asked them to confirm that USPS had WRONG tracking information. After two days I received an apology email that they did, in fact, receive the necklace I returned. They sent me my reorder...HOWEVER, the chain was RUSTED and TARNISHED. I was so upset. I no longer wanted to work with Myka due to this whole process I had to deal with. Needless to say, they ruined my husband's first Father's Day. I asked Myka for a refund and they refused to give me one. WHAT COMPANY DOESN'T REFUND FOR A DAMAGED ITEM THEY SENT ME??? They only offered store credit which I agreed to, and of course now I have to wait 48 hours for the credit. This company is pretty much a scam. I feel like I was robbed and I highly suggest you DO NOT ORDER FROM MYKA. I will be filing a report on the Better Business Bureau and with the Attorney General, along with leaving one star reviews anywhere I can.

Extremely disappointed. Poor quality, unbuffed, unpolished, dull metal, crooked and cheap looking. Engraving is very small and looks nothing like the advertising. Don’t waste your money and go to a real jeweler.

They show you pictures of beautiful leather and silver bracelets. Instead, you will receive a plastic piece of crap. Then their 100-day return policy is also a scam because they force you to get store credit and get something else from their store, but it's all cheap crap!

I'm extremely disappointed with Myka's support team. I purchased an item and needed to make a change. As such, I used their website to request a cancellation less than 1 hour after I purchased the product. They responded to me 3 days later saying that they cannot cancel it as it's already being made. To be clear, their website says that you can cancel within 2 hours of placing an order and that cancellations are "processed on the day we receive your cancellation request". On top of that, their website said that they will respond within 24 hours, and the entire situation happened during working days (including placing the order). Based on this experience, the fact that the support person was so unhelpful, and submitting forms is their only contact method, I no longer trust this brand. What was supposed to be a Christening present for family and a huge and exciting experience, has turned into just another company with good marketing but useless support and shady tactics that only look after their own bottom line.

NEVER a Shipment!

I ordered a personalized necklace for a Christmas gift on 12.5.22 and MYKA confirmed it would be delivered no later than 12.21.22. Notified MYKA 12.27.22 it had not been received and that FedEx tracker indicated they had not received the package either. MYKA emailed back they escalated it to their shipping dept, asked me to confirm shipping address (I did), and offered a token "we're sorry" gift option of which I chose CZ earrings.

For the next 2 weeks we had 4-5 message exchanges where MYKA kept asking questions of me and I kept reminding them since FedEx indicates they never received the package that all issues were at their end.

I finally requested MYKA cancel the order and issue a refund, which they urged me to take as MYKA credit for my next purchase. Since I still had not even received the "sorry" gift and was getting no real answers, I pressed for a refund, which they agreed to and indicated it was issued 1.15.23.

Their email indicated it could take 7-21 days for the refund. I've seen no confirmation to date of the refund to my card, and no receipt of either the original order or the "sorry" gift.

Follow-Up to previous review...

After my Feb 7 TrustPilot review for MYKA's failure to deliver my original order, their "we're sorry" gift, or my refund, they responded with a relatively positive sounding reply on TrustPilot and that more info was provided in a personal email (guessing they didn't want to put certain bits out in public?). They stated they confirmed the refund was issued, though I still am unable to confirm in my bank transaction info.

Regarding the 'sorry' gift delay, they said "Regarding the earrings we sent you as the late compensation, we couldn't ship them as long as the claim on your order was not closed, this is a technical issue which we can't change. Since the claim is closed, the earrings were sent to you just now, you can follow it on this link" - which is curious since they had indicated at the time they supposedly sent the earrings that they may arrive before my original order.

Also, if the refund was supposedly issued on 1/15, wouldn't that have closed the issue so they could send? It appears they only act when confronted publicly with their failures. To add to their poor state of communication, as they finally sent a shipment on 2/8, they alerted me that it was a shipment of my original necklace order, NOT the 'sorry' gift of CZ earrings, so had hoped they were making good on the entire ordeal.

However, what I received on 2/11 was the earrings - very much the same as ones I had seen in a truck stop the same day for $10 (marked down from $20). And continuing their questionable customer service, they then sent me an email asking me to review my receipt of my necklace order.... you really can't make this up!!!

I want to give them a 0 but I’m not offered this choice. They have been playing games with me to keep from replacing or returning the necklace I ordered (I paid over a hundred dollars for it). Keep giving me the runaround. This place definitely needs to be thoroughly looked into because they are taking peoples money!!

I ordered a bar necklace for my best friend's birthday. After 2 months it turned black although it was supposed to be gold. How embarrassing. I will never order from this fraudulent company again.

If I could Myka 0 stars I would. we ordered the leather bracelet with three inscriptions for Fathers Day 2022. Within a month the clasp had come undone. Rather than sending it back for such a simple (although annoying) fix ia had a local jeweller close the clasp. 2 months later the leather bracelet itself broke.

On contacting Myka, they refused any warranty stating it was void because of the jeweller closing the clasp?? WTF. Absolute poor quality jewellery, and even worse customer service.. Shop elsewhere!

I ordered the Mom Birthstone Necklace in Sterling Silver in April. I paid $111. In a little over 4 months, it had discolored. I attempted to clean it with silver polish to no avail. It never tarnished. It looks like it was coated with silver and the coating has worn off. Attempts to contact have been to no avail.

Firstly I just want to say that i was so disappointed that I waited 4 weeks-ish for an anklet from here which I paid over £75 for … with personalized/ initials .. the quality is very poor .. don’t be fooled by the nice photos on Fb … secondly the anklet wouldn’t fit a child’s ankle … I’m a uk size 12 so I’m not over weight nor do I have swollen ankles lol … the initial gold tags we paid extra for look like a 7 year old hand stamped them in a metalwork class at school

Anyway moving on … so I politely asked for a return and a refund … BEWARE these scammers will keep 30 % of the cost of the jewelry so on this case (over £20 ) they call it a restocking fee ???? haha ! Anyway so I’ve now spent 5 days politely requesting a full refund and today I have given up arguing … they can keep the money .. it’s not about that … it’s the fraudulent way they’re trying to keep funds back for an item.

Which to be Frank I could have bought on any wish or Chinese type selling page for about £5 ! Disgraceful ** don’t be fooled by their reply below .. I’ve been messaging to and fro with MYKA for five days and all they say is it’s company policy to keep 30 % of what you spend if you aren’t happy with the product ! It’s not good enough and very poor service.

Do not buy from @mykajewelers

In June I ordered my custom name necklace… It’s now August I have no necklace and I have no refund.

I ordered the "Mothers Day" gold heart necklace with "engraved" name rings. 1. They are not gold, Stainless steel at best. 2. The rings are not readable, cheap printer/laser etcher. I paid over $134 for something (had I researched more) I could have bought for just over $40 for the exact same thing. Obviously these are made in China by political prisoners for Yankee U.S. suckers. I'm one.

I placed an order to give as a Mother's Day gift on May 3rd. Today is May 17 and the gift has still not been received. I paid extra for urgent shipping. I keep getting the runaround. I will never ever order anything from this company again. The worst customer service ever.

Ordered a customized necklace for mothers day as a gift from my kids for their mom on April 26. I added for expedited shipping. And had a guaranteed delivery date of May 2 to May 3. They did not start making the item Until 4 days later on April 30, even though I had already been charged.

May 2, passed, May 3, Passed and May 4 passed. On May 5, I get an email stating my order has shipped and is expected to arrive May 9, a week after it is supposed to arrive. I contacted customer service about the issue and all they said was sorry it was delayed.

Sorry doesn't cover the fact that mothers day is now ruined for my wife. The kids gift wont be there in time, and they are heartbroken and upset. And all the company has to say is they will refund me the expedited shipping.

The part that maddens me even more is their absolute lack of professionalism, empathy and customer service. When I placed my order even if I chose normal shipping it was stated it would arrive by May 6 to May 7, also in time for mothers day. The reason I chose expedited shipping to get it by May 2 or May 3, was so that I could be even more ensured it would arrive on time.

This company is horrible and I hardly believe they have so many great reviews, when they dropped the ball big time. A good company would refund me the full purchase price for their screw up.

Do yourself a favor and don't buy from this company, they can't deliver on their promises and then they make excuses and show absolutely no remorse for ruining a special day for someone because they couldn't be bothered to expedite the order or deliver as promised.

SUPER DISAPPOINTED I ordered Margeaux Custom Ring Sterling Silver Inscriptions: 5 Inscriptions

I didnt think I would need MAGNIFYING Glass to see the names

Shame for price I paid [93.89]

I advise not to order anything unless it is refundable

Rubbish Jewelry, very disappointing did not even engrave it. Not sure how they live with themselves blatantly ripping people off...

Not even a year ago, I bought a bracelet in gold vermeil from mittnamnhalsband.se, now myka.com. It was a 50th birthday present for my mother and both we who gave it to her, and she, were very disappointed when it lost the plea after only a few uses.

At the time of purchase, I paid for a two-year premium guarantee, which is why I thought I would get quick and good help when I asked for a refund - but not.

I have now emailed back and forth with the company for several months. Those who responded have been careless, unpleasant and now finally they came to the conclusion that I will not be allowed to cancel the purchase and get the money back because they do not follow Swedish law as they are "an international company".

This despite the fact that, after seeing pictures of the bracelet, they admit that it has gone wrong:

"We perform strict quality control on all jewelry that is produced and delivered, but this time it was obviously wrong," they write.

I have only one thing to say: Buy nothing from Myka.com.

They do not care about their customers or the EU / Sweden's consumer laws, and are not afraid to throw it in your face when you appeal for help.

Very Disappointed with the customer service and product. I originally ordered on January 28th. I received the product 2 weeks later and it did not fit properly. I immediately contacted customer service and they were to send me a replacement. It is now March 9th, nearly a month after they said they would send me a replacement. It has a tracking number but is lost in the mail. It keep bouncing back and forth to different sorting facilities. They are refusing to refund me the money or rectify the situation in any way.

Bought charm bracelet for daughter and day 1, 2 of the charms fell off. Have tried to contact MYKA for repair instructions or help and can't even get a call back or email. It's been 3 weeks with no response at all to me or my daughter. Don't waste your money. I will be going back to Alex and Ani for any more jewelry purchases in the future.

I purchased a necklace and it was shipped to the wrong address. It was impossible to speak to anyone and when I was able to chat with someone they always promised to get back to me and rarely did. After numerous chats it was sent back out. I've had it a few days and a stone fell out. I would never shop with this company again.