MyHosting describes themselves as “a leading worldwide provider of superior, affordable and reliable hosting services.”
How Does It Work?
According to their website, MyHosting.com currently works with more than 50,000 web hosting customers in more than 170 different countries around the world. They attribute their success to their “extraordinary level of value and choice to their customers.”
Their website also states that this company is continually committed to providing the best hosting services possible, which they do by using the best available technologies and systems from providers like Microsoft, Cisco, Intel, MCI/Verizon, Network Solutions, and more.
Customers who are interested in their hosting services will be able to choose from three different packages, including their Personal Website, Business Hosting, or eCommerce Hosting.
Their Personal Website package provides unlimited hosting space, unlimited file transfer, unlimited domain hosting, a free domain name, and free outlook email, for $9.94 per month. The Business Hosting Package includes all the features of their Personal Website package, pluse Windows and Linux Web Sites, Dedicated IP for SEO, and addition email accounts for $18.69 per month.
Finally, their eCommerce Hosting includes everything in the Business Hosting package, along with tools for small businesses, a premium eCommerce cart, SSL Key for eCommerce, and more, all for $37.44 per month.
Their website does mention that they offer a “30 Day Money Back Guarantee” but unfortunately their website does not provide a fully detailed Refund Policy on their website, nor do they offer their customers a legal set of Terms and Conditions, making it difficult for prospective customers to know what this policy entails.
Generally speaking, when a company that provides a monthly service says that provide a 30 Day Guarantee, they mean that any customer who cancels their membership within the first 30 days of their original date of enrollment will receive a refund of the first month’s payment. But concerned customers will want to contact their Customer Service team before enrolling to confirm that this is accurate.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
Unfortunately at this time this company suffers from generally poor reviews which seem to stem mostly from customer complaints about this company’s poor Customer Service. Customers complained that while their service was normally fine, whenever they did have a problem that they had to contact Customer Service about, the assistance they received was both limited and slow. Customers complained of having issues for weeks and having to constantly bother the Customer Service team to continue receiving help.
Competitors and Alternatives?
There are many different companies that offer their customers website hosting services of all different kinds, so customers looking for alternatives to this company should be able to find another provider that works best for their needs.
If you have experience with this company or their products, please leave your MyHosting.com reviews below.