My Freedom Smokes Reviews

My Freedom Smokes
Based on 2  Reviews

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About My Freedom Smokes

My Freedom Smokes, found online at, is a company that promises their users a safe and affordable alternative to smoking traditional analog cigarettes. 

How Does It Work?

My Freedom Smokes promises prospective customers that their electronic cigarettes are designed for smokers who “want to kick the tar and harmful chemicals” that are present in traditional cigarettes, without giving up the stress relieving aspects that come with the act of smoking and nicotine use. They promise that their electronic cigarettes offer a “safe, smoke-free alternative without being harmful to the body or the budget.”

Many electronic cigarette companies make these same claims about the safety of their product, because e-cigs use an electric system to turn chambers of liquid nicotine into vapor for inhaling, instead of traditional tobacco leaves which must be lit on fire to be inhaled and often contain a large number of additives and chemicals.

This different nicotine delivery system is well liked by many different people, because it rids the smoking process of fire, ashes, and most importantly, the actual smoke itself. Because these cigarettes only result in a water vapor, most public locations allow users to smoke them indoors, even when traditional cigarettes have been banned.  

Is It Safe?

This is the biggest question surrounding electronic cigarettes at this time, and Reviewopedia has already provided an in depth look at this question in the article Are E-Cigarettes a Safe Alternative to Traditional Smoking?

But the short answer to the question of whether or not e-cigarettes are safe is that we don’t know yet. When this product first launched people believed the lack of smoke actually eliminated the health concerns, but e-cigarettes have only begun being tested by scientific institutions to see whether or not they are actually safe. In the meantime some states and large cities have begun banning them in public places until this question can be answered. 

Cost/Price Plans

My Freedom Smokes offers many different products in many different categories, including starter kits priced as low as $10 to “the most advanced Mods and RBAs on the market,” which will obviously be priced much higher. Customers can look through their products as they wish, and all prices should be clearly displayed before you decide to make your final purchase. 

Refund Policy

This website is very clear that My Freedom Smokes does not issue refunds at any time after an order has been shipped, nor are any refunds ever provided on any of their liquid products.

There is a warranty that covers their atomizers, clearomizers, thanks, and cartomizers, but will only cover them if they are “Dead On Arrival,” meaning that they fail to work immediately out of the box and the company is notified within 48 hours of your receiving your purchase.     

Customer Service Contact Info

Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 704-545-7175, by email at [email protected], or by submitting them directly to their website through the Contact Us link.


Unfortunately, there are very few customer reviews available on the internet of this company and their products, though the few that you can find are generally from customers who are angry or unhappy, which isn’t uncommon.

Generally speaking, people who have had poor experiences are more likely to report their experiences online, but because this company also has a “no refunds policy,” it’s not a surprise that there are multiple reviews of this company from customers who are upset because the products they received were poor quality, defective, or damaged, and this company refused to provide them with a refund or really with any assistance at all.

Whenever a customer is ordering from an online company, one of the most important things to check is whether or not they have a Refund Policy that you feel comfortable with. If the inability to get a refund bothers you, then you should likely find another company.  

Competitors and Alternatives?

There are many, many different brand names of e-cigarettes available on the open market at this time, including those that must be ordered online like Regal Electronic Cigarettes, Smoke Star E Cig, NJOY Electronic Cigarette, as well as products you can purchase at your local drugstore. 

If you have experience with this company or their products, please leave your My Freedom Smokes reviews below.

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2 ‘My Freedom Smokes’ Reviews
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1 Review


August8, 2020

They offer no help.... In fact they do not even respond to any request for help! Their "no refund policy" should not apply to defective products they sell.... But they just ignore any request for any help - like advice, instructions, or how to contact the original seller or manufacturer. Never seen a company offer so little support or a company who do not bother to reply to any e-mail or request for help!

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Kanger TopBox Nano Purchased

February18, 2017

I bought this product from Freedom Smokes and I believe it's not the genuine product. They never answer my emails and they do not take returns. If you use the temp control mode with a 316L stainless steel coil it's supposed to have a stainless steel (small SS reading ) but it is missing. I'm very unhappy with this product and I've wasted my money.

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