About Misfits Market
Fresh organic produce is something that we often aspire to have. However, the obligations of life can make them challenging to obtain. Between work, appointments, family, and home upkeep, it can be nearly impossible to make it to the farmer’s market or grocery store to keep your kitchen well-stocked.
What’s nice is that we can now select our choices online from our phone or computer and not have to worry about making it to the store or market. With just a few clicks, we can have fresh, organic produce on its way to our house with minimal effort.
One of these companies is Misfits Market, which prides itself on solving the issue of food waste. But what comes in a Misfits Market box? Continue reading to find out!
As a company, Misfits Market works with farmers and companies to find homes for the fruits, vegetables, and products that would otherwise go to waste. Most commonly, the waste is due to superficial reasons that grocery stores will not accept or overproduction at food processing plants. To avoid waste and retain jobs, Misfits Market steps in to bridge the gap.
Misfits Market takes these items and sells them at a reduced rate to those wanting organic produce or food items for a lesser cost. These items get shipped directly to the buyer’s door, cutting out stores and go-betweens across the USA.
Items that Misfits Market stocks include:
- Dairy/Dairy Alternatives
- Pantry Items
- Pet Food Items
- Meat and Seafood
Some items, such as meat and seafood, have to be sold as part of a pack. This requirement means that you have to buy a minimum amount of that particular product. Otherwise, the purchasing threshold for shipping is $30.
Cost and Price Plans
There is no fee to have a membership at Misfits Market. You pay the cost associated with the products of your choosing. For example, organic gala apples may list for $1.99 for a four-pack. Or the cereals that they have in stock may run $2.99 per box.
Once you meet your ordering threshold ($30 for standard grocery and produce and/or $30 per pack of meat and seafood), your box will be shipped directly to your home from the distribution center for a corresponding shipping fee, depending on your delivery area.
Misfits Market does not currently offer a free trial, example box, or EBT payments. Your order comes to you in boxes lined with insulation that is appropriate for recycling. In the box, you will have different for how to store your produce for maximum freshness.
How Is The Customer Service?
Misfits Market does not offer many forms of contact for customers on their company website. There is no phone number, app, or address available. The only communication channel they offer is a contact form and limited online chat support during weekdays from 10 AM-12:30 PM ET and 1:30-5:00 PM ET.
Additionally, you can follow them on Instagram.
Online reviews regarding Misfits Market’s customer service frequently state that the responses are very prompt and that any situation that arises has been remedied immediately.
Online Customer Reviews/Complaints
On independent review sources, customers have voiced complaints about the quality of their products when they receive them, mainly the fruits and vegetables. At times they have arrived smashed, with bugs, or moldy. There have even been occasions where the inside of the produce was rotten.
Although many review sites have an average rating for Misfits Market of 2.5-stars, they are very responsive to negative complaints and have high marks for customer service. The company is not accredited by the Better Business Bureau (BBB) but has a 1.17-star rating and a score of B-.
Customers appreciate the quality of the service they get from the company but wish that it was quicker and that there were more channels available to contact the company in the event of a pressing issue with payment, shipping, or to manage subscription issues. There have been occasions where they had missing items or delivery problems and couldn’t get a prompt enough response.
Additionally, buyers appreciate the alternative choices offered to them if their chosen products have an availability change.
Competitors and Alternatives
Several organizations are similar to Misfits Market in their business framework and type of items that they provide, including the following companies:
Misfits Market vs. Imperfect Foods: These two companies are pretty similar in the products that they offer and their business model. However, Imperfect Foods does not charge you until you receive your order (much like a grocery store), whereas Misfits Market charges you when they begin packaging your order.
Vs. CSA: The difference between Misfits Market and your local CSA is that you can order in-season items throughout the year from Misfits Market. Your CSA is only available for certain months of the year.
Vs. Imperfect Produce: Imperfect Produce only offers mixed produce boxes (of their choosing) and meal kits. You cannot customize what is in your package like you do other companies. However, you can select from different box sizes.
Where To Buy?
You can purchase Misfits Market items from their official website.
Is It Worth It?
Even purchasing items in a grocery store, where you have your eyes on them before you pay, can have unfortunate outcomes. At times, we get home and start to put our items away, just to discover that the product is not the quality we were hoping for.
The same is true for companies like Misfits Market, but you have the additional element of shipping. What sets this company apart from traditional shopping is that factor, as well as the cost.
Having organic produce shipped to you for the cost of conventional produce in a store is a benefit that we don’t typically get. The chances of having issues with quality when shipping such items may come up, but the company appears to have procedures to compensate the buyer for such problems.
We deem Misfits Market worth it because of the low cost and the refund options for undesirable products.