I purchased the customized paint by number kit and the colors were WAY OFF. Over the past week and a half I have talked to like 3 different customer services reps trying to get a refund but the company is not willing to take responsibility for their subpar product.
I was never alerted about this no refund policy at purchasing and as a company, it is dishonest to now push this policy when I have been so patient and courteous.
I have had friends who have not had a good experience with Miicreative (as you can tell from the other comments here) but I still wanted to give the company a chance since this gift was for my mother's upcoming birthday. Not only have they ruined that by sending me a canvas that looks nothing like the picture I uploaded but by also claiming that it is my fault that the picture quality was not up to par. As a company who should want satisfied customers, there should be a mechanism to preview what the canvas will look like but just like your neglect of sharing the refund policy, you have also neglected to provide this option.
I trusted this company once and the product was garbage, so as a customer, why would I take anything less than a full refund for Miicreative's error.
My recommendation: use your money elsewhere. This company cares nothing about the customer.