Maven Car Sharing Reviews

Maven Car Sharing
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About Maven Car Sharing

The Maven brand is another product of General Motors’ transportation ingenuity and innovation and offers cutting-edge mobility solutions that aim to connect people across a number of different communities and cities around the world.

Think high-tech cars, unbridled mobility and the flexibility to change cars anytime you want. All of this and more is made possible through a membership to Maven.

Products

Maven offers you unlimited mobility across different cities and communities through an inventive new form of car sharing.

The handy app, which is available on the Google Play Store and App Store, enables you to reserve a car, unlock the particular model that you want and even start it.

Then, there’s Apple CarPlay and Android Auto. Both of these allow you to connect your smartphone or tablet to your car so that you are able to easily access things like your music, maps, message and contacts - on-demand and on-the-go.

Maven also gives you access to 4G LTE WiFi that keeps you connected so that you will be able to receive emails, stream music, or access your apps without having to interrupt your journey. Like most users, you’ll appreciate the 24/7 availability of their helpful advisors.

The best part about Maven is that they have several stations peppered throughout each city, making it easier for you to quickly reserve and pick up a car that suits your needs.

In fact, you’ll have the option to choose between a hatchback and an SUV, a sedan, a compact car and even an electric car.

The Maven car sharing solution is truly groundbreaking because the brand offers all of these products and features at low rates - you even get free lifetime membership.

How Does It Work?

Maven’s unique car sharing solution starts with downloading the app so that you are able to access the service. From there, all you have to do is search through the app for the reservation station closest to you.

Once you’ve found your preferred car choice, you will then be able to reserve the car at a fee and unlock and literally start it from your phone.

After you’ve returned from your trip and are ready to return the car, just simply drop it off at the same station where you picked it up from. Just be sure to hit the ‘End Trip’ button on your app to show that you’ve completed your journey and dropped off the car.

Cost and Price Plans

Maven promises flexibility and convenience at reasonable rates. Once you’ve downloaded the app, membership to Maven is free and you only pay an hourly rate when you reserve a car.

The rates differ according to the type of car, but the good news is that new users get a 20% discount on their first ride. The car comes with a full tank so you don’t have to worry about filling it up, or performing any type of maintenance on the car, as that is included in the hiring rate.

In other words, no car ownership woes for you - just convenient mobility when you want it, where you want it. However, members are required to return the car with at least ¼ of fuel, to avoid having to pay a ‘low fuel’ penalty.

Customer Service

You can contact Maven via email at [email protected] or call their phone line on 1-844-HIMAVEN. Maven also offers a reasonable cancellation policy on the condition that you make the cancellation before the 24 hours leading up to the start time you booked.

Waiting any later than that means that Maven can and will charge you for the reservation.

Online Reviews/Complaints

So far, Maven has mostly received lukewarm reviews from users. They found it to be convenient and welcoming to drivers of all ages, even young adults in their late teens, which most car rental companies will not cover.

Users also enjoy the complementary high-quality WiFi and SiriusXM radio, which are made available through the car. Additionally, the fact that they’re currently available in 13 different cities in the US makes it a very advantageous service for many.

On the other hand, some reviewers have complained about a few things, such as the company’s inability to deliver the insurance agreement within the agreed upon 24 hours and overall inefficient service.

Lyft drivers specifically found that Maven’s service fails to deliver value for their needs and the company seems to have a penchant for breaking agreements as well.

Competitors and Alternatives

There are a few competitors that are currently keeping Maven on their toes, including Enterprise Car Share, which allows users to rent vehicles daily, overnight or by the hour.

However, although they offer very competitive rates when compared to Maven, their cars don’t really have any of the convenient technological features offered by Maven.

There’s also Zipcar, which is a popular option that’s very similar to Maven and offers more locations in comparison. Lastly, there’s Getaround, which not only allows users to rent cars, but to list their own cars on the platform, making it a good way to make extra income.

Where to Buy?

As mentioned, the Maven app is available to download on the Apple App Store as well as on the Google Play Store for Android users. Once you’ve installed it, you can start booking your first trip. That said, Maven also has a website, which is at www.maven.com.

Conclusion

Whether you’re taking a road trip upstate or anticipating a busy day ahead that’s going to require the use of a car for a few hours, Maven is one of the most flexible car sharing solutions available for you to use.

On top of their free membership offer, Maven cars come in a wide variety across 13 different cities and with convenient high-tech features that you’d be hard-pressed to find with other car sharing service providers.

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