Manscaped Reviews

( 21 reviews )

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Manscaped Customer Reviews

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Waste of time and money, crooks!
October 10, 2023

I rate the company a zero. When you only order three products they can’t get that right and then have no desire to make it right. What a rip off! Frauds and scammers, please don’t waste your money with this company.

Manscaped = Crooks
March 21, 2023
What a bunch of crooks! If you buy anything from them, they will enroll you in an ongoing subscription without your knowledge and the only way to unsubscribe is by cancelling your credit card. Do not buy anything from these future felons! You have been warned!

jlo June 13, 2023

Everything you read here about MANSCAPED that says SCAM is a SCAM. If you buy just 1 item they keep your credit card details. Then they bill you for products that you never ordered or authorized. If they are that unscrupulous to keep your credit card details who knows what other deductions are being taken from your credit card in the background while you are unaware. Do not buy anything from MANSCAPED, It is a SCAM!!!

Scammy auto-renewal plan. Be wary when buying.
March 5, 2023

Years ago, I bought one of their handheld trimmers/groomers, and I was actually pleased with its performance. It was very good at quickly taking care of my beard overgrowth, if I happened to forget to shave for three-to-five days.

Little did I know, they keep your payment information on-hand, and automatically subscribe you to a renewal plan. I got a box every three months or so for I don't know how long, and never paid it much mind because I assumed it was some kind of freebie box to remind you to buy more products. That little box of ball toner (whatever the hell THAT is) cost me $20. I probably accidentally gave them over $100 just because I just wasn't paying attention.

Be wary when buying their products. If you ever buy anything, make sure to cancel the auto-renewal or replenishment thing IMMEDIATELY.

Canceling is difficult
January 18, 2023

They make it impossible to cancel subscription. I had to jump through hoops to do so. I felt tricked.

Don't trust Manscaped, they steal from you.
January 17, 2023
They signed me up for a recurring payment for a product I never ordered *without* my permission months after I purchased a very average product from them. Paypal dealt with the problem quickly, I would *not* recommend this company.

Manscaped is a Scam!
November 4, 2022

I am advising against buying from this website! I’ve paid for my order 6 days ago, my bank confirmed that money was taken by manscaped. I’ve paid 145 euro and till today have not got any information, no email, no tracking number and even order number.

When I reached out to them via email, I was told that I should try to clear my cookies and browser history(??), then to change the payment method, use different browser and so on.

But for what??? I’ve already given money for goods and now during 6 days they don’t answer the emails and I should investigate the path of my money, because they told that they had some problem with their system.

What does that mean? How is it possible? I have a conformation from my bank that money was taken! It is not normal that they took money and now I should investigate where it is. I paid for goods, they as suppliers of goods, took my money and now what? If the system declined my transaction, why was my money not refund to my account? Very suspicious...

Scam company
July 18, 2022

I bought the mower package with the carrying case and I think a pair of briefs. The razor seems pretty well made. But I would NEVER have bought from them if I had known they would be charging my account later without my permission.

I definitely DID NOT subscribe to any additional charges or memberships. They tried to disguise the charge by making it the same amount as my Amazon monthly charge. And forget about contacting them.

They provide ZERO phone numbers. Try their Facebook. It's a joke. When you try to chat with them it gives you about .001 second to type then says to type "restart" to start chatting again. They have all of the traits of a true scam company.

There are other razors out there from legit companies that won't try to scam you out of your money later. Skip this one. Not worth it. 1 star for the razor.

Manscaped is a scam!
May 13, 2022
Scam! Product was inferior in ALL ways. Not only that but I got charged a bogus charge months later though I NEVER ordered anything after my initial purchase.

December 10, 2020
Checking my credit card report, I had a charge of $378.82 from this company, from which I have never ordered. Calling my credit card company to dispute the charge, I was told it was a recurring charge and that a dispute was being submitted. Calling the 800 number for this company, there was no live person, only a recording directing me to their email or web page. This is a scammy company...stay away!

Doubtful I'll ever even see my order!!!!
November 30, 2020

Pretty upset with trying to even GET my order. I ordered the Performance Package on October 25th, received a shipping notice October 28th. Waited 4 weeks and no order. Contacted both Manscaped and DHL - Manscaped said they would ship another, and when I heard back from DHL, turns out they never received the package to ship...

November 24th I received an email from UPS stating that a shipping label had been produced. Today, November 30th - UPS still has not received the parcel to ship out from Manscaped, and still no response from the Manscaped team... I ordered this very early as a gift for my husbands birthday on December 1st, as with the shipping times being delayed, I didn't want to risk anything.

So almost 5 weeks from my original order date and NOTHING. If my husband didn't want this razor so badly, I'd cancel my damn order and get a refund. Absolutely terribly run business. I sincerely hope the Manscaped team does some re-vamping to their management and shipping otherwise good luck staying in business.

MikeW July 18, 2022

I gave them zero stars

Illegal Conduct
September 5, 2020
Manscape made a false purchase on my behalf on something I never ordered. Funny how we are always directed to an email instead of a phone number to get things cleared up. I do not like this act of theft and will therefore not have anything more to do with this sham of a business that tries to keep it's business afloat by illegally putting in false purchases.I called my credit card company and will have them removed forever. Bad behavior that will get them in trouble.

Not Impressed/Stay away
April 28, 2020
Despite the advertising budget this is a surprisingly bad trimmer especially based on the marketing campaign specifically promoting safe use in sensitive areas. Lawn mower 3.0 has cut and nicked me on every use drawing blood each time and should never be used on sensitive areas. Don't be attracted to their claim of 'hassle free returns', after contacting the customer service I've received no reply and a return seems unlikely at this point.

Chris Eckstrum July 07, 2020

Hi Adrian,

Thank you for your message. I just had a look into your account and don't see a record of you ever purchasing a razor from our site, however, see that you have been on a replenishment (recurring subscription) plan for another product.

Please reach out to me at [email protected] and we can dig in further.


Don't buy it
April 4, 2020
I bought the Lawnmower 2 and tried it. It cut me pretty bad in several places. I contacted the company. They gave me some tips on how to use it. I tried it again and ended up wearing a band-aid for a couple days. NOT GOOD! It is ok with a guard, like a beard trimmer, but not good at all for a close shave. I'm sticking with cream and a straight edge. They are much safer.

Chris Eckstrum July 07, 2020

Hi Donald,

Thank you for your review. If you are not completely satisfied with our products, we always offer a 30-day money back guarantee.

Please reach back out to suppor[email protected] and we will work with you to get this resolved.


Customer Service
February 4, 2020
Tried to contact the company about a credit issue and never received a response. Charged items on my credit card that I did not request and want them to STOP.

Chris Eckstrum July 07, 2020

Hi Alexander,

Thank you for your comment. I had a look into your account and it looks like there hasn't been any charges since Jan 10th.

If this is not correct or if you believe something else needs to be resolved, please reach out to me directly at ceckst[email protected] and I will work to ensure this gets resolved.


Poor Product and service
February 4, 2020

The 2.0 nicked and cut me. So much for safe shaving product. I wrote them requesting a refund, and no response. I hope they made their money on the first offering, these type of organizations never last long if they have to beat a consumer out of a few bucks......

Definitively, it is a scam being perpetuated across the sports advertising media.

Chris Eckstrum July 07, 2020

Hi Markus,

Thank you for sharing your experience. I had a look into our database and I don't see any past orders from you.

Please let me know if this is under a different name at [email protected] and I will work to get this resolved.


January 28, 2020
I placed an order and wanted to get shipping information so I emailed them as per their website, with a hope that they would respond within the time frame they mention online and it has been almost a week and no one has reached out to me. I wish I would've attempted to contact them prior to placing an order. They do not even answer their phone.

Chris Eckstrum July 07, 2020

Hi Jesenia,

I apologize that you did not receive a shipping confirmation, it looks like there may have been a bug in our system at that time.

I just had a look into your account and saw that you received your product on Jan 30th.

Hope that you are enjoying your order : )


Manscape trimmer 2.0 lawn mower
September 20, 2019

It doesn’t do as advertised. I got nicked four times in the first two try’s and it doesn’t cut well (At All) watched some videos on YouTube to be sure I was doing it right and I was. So don’t bother purchasing one.

I tried twice to get in contact with them at the address they give you for information on how to send it back for a refund. They won’t reply. Scam? I think so.

They must pay people to say good things about there products. Be wear

Chris Eckstrum July 07, 2020

Hi Rob,

We are sorry to hear that you didn't have an awesome experience with our products.

For instances like this, we always have a 30-day return policy available.

Please reach out to us at [email protected] and we will work to get this all sorted for you : )


spam company
July 8, 2019
Hope they go out of business

Chris Eckstrum July 07, 2020

Hi Roberto,

I see 10 people with this name in our database - please reach out if there is something I can help resolve for you at [email protected]


Skeptic to Believer
January 28, 2019
At first, I was a bit skeptical about spending this kind of money on a manscaping Package, however, after taking the leap, it has so far been a great investment that has worked for me perfectly. This full all-in-one kit from Manscaped, which includes the Lawn Mower 2.0 – a cordless electric trimmer with the replaceable ceramic blade is far superior than any trimmer I’ve ever used and is built much more solidly. The plow – a safety razor that is lightweight yet sturdy is the perfect size for easy maneuvering (especially down there). The crop preserver – an anti-chafing deodorant that smells like what a real man would use anytime got me really impressed with this package. The crop reviver and the set of three disposable shaving mats are very cool additions. Not forgetting the sleek free gift – the shed which is a handy travel/storage bag that’s very thoughtful and is what I use to pack all of these manscaped tools and products around. In fewer words, this set is absolutely amazing and exceeded my expectations. All round quality products and tools for manscaping. I am very satisfied and will highly recommend you purchase this package again and again. You won’t be disappointed.

Chris Eckstrum July 07, 2020

Thanks for your review, Andre! We are very happy to hear that you are enjoying your products : )


Manscaped Products
January 24, 2019
I have had a good experience with the company and the products work. You should highly recommend Manscaped to your family and friends.