Magic Delivery Service Reviews
About Magic Delivery Service
The Magic Delivery Service, found online at GetMagicNow.com, is a new company that promises to get their customers and members whatever they want delivered to them when they need it, or as soon as they can, depending on the nature of the order.
How Does It Work?
According to their website, the Magic Delivery Service can provide whatever you need or want on demand, with no hassle. They have trained operators who can respond to your text messages twenty-four hours a day, seven days a week.
Once they have received your request, they will contact the necessary service on your behalf, whether it is DoorDash, Instacart, Postmates, or whichever one can best provide you with what it is you are hoping to get, and they promise to get whatever is you want, as long as it is not an illegal item.
To become a Magic Delivery member, all you have to do is text “Start” to the number 83489 in order to create your account. You will have to provide them with your credit card information, your address, and any other important information which may be necessary to pay for their services and to successfully receive your deliveries.
Once your account is established the first time, you will never need to provide them with further information unless you choose to do so. In addition, they promise that your credit card information will not be kept on file – all payment information is stored and processed by Stripe.com.
Speaking with a Magic representative about whether or not they can successfully provide your request is free. Once they have made the appropriate arrangements for your delivery, they will text you with all details, including the exact price, which will include delivery, tip, and any applicable Magic service fees. Customers can then choose whether or not to confirm their order and pay the stated fee, or to cancel the order.
Because this company does not actually provide the item, service, or delivery, if there is any problem with any of these particular aspects, you’ll need to deal directly with the delivery person, the company they work for, or the company that provided the item you paid for. If you feel an error or problem has occurred that is the responsibility of Magic Delivery Service, then you should speak to one of their representatives about rectifying the issue.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by the same number you use to text them about your delivery needs.
Unfortunately there already appears to be a host of problems with this service, but they generally seem to do with the instant popularity of this service vastly outnumbering their initial capabilities.
The enthusiasm for what this company is promising to do created such an overwhelming demand for their services that they had to create a waiting list for new members, which was very frustrating for some people. The situation was then made worse by their decision to offer people a chance to move to the front of the line as long as they were willing to pay an additional $50 fee to register.
However, outside of these complaints, there are others regarding their actual services. Though the company promises to “get anything delivered” the truth is that if you want something non-traditional delivered the waiting times are likely to be unimpressive. One reviewer stated that their service did no better than simply ordering something directly off Amazon.com.
Competitors and Alternatives?
Though this service is unique for offering the delivery of “anything,” if you are willing to work with more niche-specific delivery services, than there are many other companies you can do business with, including Postmates.com, GrubHub.com, Instacart.com, Drizly, Eat24, and many others.
If you have experience with this company or their products, please leave your Magic Delivery Service reviews below.