Lyft is a mobile application which promotes and arranges something they refer to as “ride sharing,” and is ultimately intended to be a friendly and reliable alternative to traditional taxi cab rides.
Once you’ve downloaded this application to your Android or iPhone, you can use it to simply click and find a ride in your area to your next location, as long as it is during Lyft’s hours of operation. These hours will vary depending on the city you live in, but they do span the majority of the day regardless of the locations.
The drivers for Lyft are described as being friendly, community oriented people who volunteer their time and vehicles to this cause in exchange for “donations.” Lyft drivers must be at least 23 years of age and drive a car that is a year 2000 or newer, and in good working condition.
Drivers must be able to pass a phone screening, an in person meeting, and two different background checks, one DMV based and the other a basic background. Finally, drivers must have an Android phone or an iPhone so they can connect with their passengers through the application.
Once a driver has picked up a passenger and completed their ride, the passenger’s phone will beep with a message from the app, recommending a suggested donation. This donation is completely voluntary and be adjusted to be higher or lower than the suggested amount.
Lyft has strict policies about the behavior of both their drivers and their passengers. One way they ensure the respectful behavior of participants is to allow drivers to rate their passengers after every ride. Future drivers will be able to see these ratings before they accept a passenger.
Drivers will receive 80% of the donations from the passengers, and drivers will receive direct deposit payments into their accounts once a week. The website says that on average Lyft drivers will receive $35 per hour of work, and can choose their own hours.
If you have any experience with this company as a passenger or a ride, please leave your Lyft reviews below.
27 ‘Lyft’ Reviews
If you apply to drive, they collect all the information they want, tell you they can keep it and refuse to delete the information collected.
It's based in San Francisco Commiefornia so good luck getting anywhere legally.
If anyone gets victimized by identity theft after applying to drive, that's the first place they should look.
I am a current driver for Lyft.
The federal government needs to step in and shut both Lyft and Uber down. These companies pray on those that are in desperate financial situations. These companies are predators in every sense of the word.
Lyft is now bragging they are on track to post a $1 billion profit. That profit is coming at the expense of extremely desperate people that are typically in dire financial straits.
Here is how the scam works:
They lure you in with promises of big-money driving on their platforms. I've seen many different numbers thrown around on various advertisements, some as much as $1500 a week.
It can take up to a month to be approved to drive on either of these platforms. In my case, it took 2.5 weeks for Lyft and 1.2 months for Uber.
Most people driving for these companies are at the poverty level, suffered a recent job loss (which is the case in my situation) or are otherwise financially strapped and not working.
The long wait times to become activated further exacerbate a bad situation, but the wait times do something even more sinister. New drivers, unaware they will make no money driving, and under the impression of big-money promises, become invested.
That's right, new drivers have so much time, effort and energy invested, and are typically more desperate than they were when they started the process because of the wait, feel they have no choice but to start driving.
Drivers are not employees, and therefore not subject to federal employee guidelines such as federal minimum-wage.
Fuel expenses, vehicle expenses such as car payments, car insurance and depreciation on your vehicle prevent you from earning money, and in many cases may cause you to actually lose money.
And don't forget, you take an enormous risk every time a passenger steps in your vehicle.
In my case, I am making less than $2.00 an hour after daily fuel charges, insurance and car payment While Lyft takes a huge chunk for running an app.
If you're reading this, I know that you may be in a bad financial situation and think this could be an answer.
Driving for this company or Uber is not the solution. You will not make money doing this. All you will end up doing, is destroying your car, putting yourself at risk and becoming even more miserable.
There are plenty of minimum-wage jobs available all over the country. You will make more money working at a minimum wage job then you could possibly ever make driving for one of these companies.
I have filed a formal complaint with the federal trade commission and also the Texas workforce commission as I am a Texas resident.
If people will stop signing up to be drivers then we can shut these predatory companies down or force them to convert their drivers to employees instead of skirting the law.
As a driver you will never get your guaranteed bonuses do not waste your time with this scumbag company!! Total scam!!
I am an avid user of uber for almost 2 years now so I am familiar with what to expect from driving companies like this. Over the past two weeks I have had awful experiences with Lyft.
Just yesterday, I lost my phone in a Lyft car. I called customer service 5 times from last night into today and got no response or help besides "Send an email to lost and found". I sent numerous emails to lost and found including the phone number and address of the driver and I have received ZERO responses 12 hours later. I have emailed Uber in the past over stupid issues like a bill being charged for a toll and their response time to solve the issue has been within 1-2 hours. Lyft cannot even send me a quick response at least saying someone has been assigned to my case or SOMETHING. Even better, you can only sign into your Lyft account from your own phone so there is not way of me getting a receipt until I wait 24 hours which I can THEN contact the driver about my lost phone. Why would a phone just casually sit in a back seat for 24 hours?
That issue aside, I have heard rumors that when drivers accept rides and see the destination you're going to that they drive around aimlessly forcing the passenger to pay a cancellation fee so they still get paid and their rating does not go down. On February 13, the day prior to the phone incident, my boyfriend was cancelled on by 5 lyft drivers until finally one accepted and proceeded to drive around for 30 minutes without picking us up while "five minutes away". We thought there may have been a lot of traffic but then we called an uber and it was there within 2 minutes. Of course, his complaint was never responded to either.
God forbid you were ever involved in an accident while in a Lyft or something...the issue would never be resolved. Never use Lyft.
Summary: Use all their first-time rider coupons and then go with UBER!!!
I've been using Lyft for three weeks now (mainly to get to work during the cold weather) and I'm sad to report that everyday has been an ordeal using Lyft!!! Uber is soooo much better and the drivers seem more knowledgeable in terms of street smarts and navigation.
Here is a summary of the problems I've encountered with LYFT:
1) Drivers, while nice, are not great drivers and cannot navigate (even with a GPS). I had one driver turn from a middle lane and otherwise drive awfully, one driver who didn't even know where SE was and another driver who didn't even know what the difference was between car pool and single passenger service (I HAD TO EXPLAIN IT TO HIM!)
2) Car pool sucks! I tried car pool and first, it takes 10 minutes for them to pick you up and then they drove (in my case, about 4-5 miles out of my way in the opposite direction) to pick up the other person (who was late!!!) and then drops her off in (I'm going to SE - could she be even further out of my way?!??). Then the driver doesn't know how to use the Lyft app and ends up driving us back to the office building in Georgetown (where the other girl got off) as our "next stop." When I told him that my address was in SE, he didn't know how to use his own GPS. He kept turning on PA Avenue rather than K Street. We ended looped around the same block THREE TIMES (during rush hour traffic, pedestrians and lights adding over 15 minutes to my trip) before he finally listened to me that he was making the wrong turn each time! My otherwise 15 minute commute to work took over 55 minutes!!!
3) One morning, the driver's ETA was "2 minutes." Well AFTER 8 MINUTES, I could see on my app that the driver NEVER MOVED the car and NO PROGRESS was made to come to my home. YET the app still said she was "2 minutes away." I cancelled my ride because at this point I was late to work and they had the audacity to charge me a $5 cancellation fee when their own software could have told them that their driver NEVER moved her car to even try and pick me up!
4) The way they apply credits towards rides is a total rip off. In short, I had a few credits on my account. One $10 credit expiring tomorrow and one $20 credit (for referring a friend to Lyft - BIG MISTAKE) that expired a month from now. Well the geniuses at Lyft and their app, used my $20 credit this morning for a $12 trip instead of applying the $10 credit that EXPIRES TOMORROW even though there is nothing in their policies explaining the logic and method for applying credit. After multiple backs and forth with Lyft, telling them that their app was faulty, irrational and defies commonsense, they refuse to return my $20 credit. Basically, now I'm stuck with a credit that expires in less than 14 hours while they wasted my $20 credit for a $12 trip (so I lose $8 in credit). STUPID!!!!
I HATE LYFT!!!!!! I hope this sub-par company is finished off by UBER!
So I started on Halloween night since it wasy busy, i did a total of 5 hours only and made 240 dollars, I was so impressed!. As I continued to work only on Fridays and Saturdays since these are the busiest I ended up making an average of 40 bucks for about 7 hours, IF LUCKY. Too many customers cancel on you, sometimes I even arrived AT FRONT OF THEIR HOUSE! and wait, and then they cancel on me! like what the hell? there were nights where I wasted half a tank of gas and didnt make a single dollar. There are just way too many drivers and not enough customers. And they advertise for sacramento you can make 6k a month. are you serious?? you would be lucky to even make 1000 dollars dollars. I Don't think thats even possible.
If you are attracted to sign up for Lyft for their Bonus, you may want to think twice about it:
1- First, they will not pay you the bonus under one excuse of the other.
2- Your support tickets will go unanswered.
3- Demand for the service is low because folks read the forums and know a bad deal when they see it!
4- You will drive for hours without a ride, you do not know where to be, they simply highlight a whole city in pink and when you get there, nothing! You will be wasting your time, money and risk getting into accidents
5- Their guaranteed are not possible to achieve, read their fine print.
6- Their riders are unreliable, they will often cancel on you and they will give you $0.00 tip even when they have the option to do so on the app.
My experience was awful! The best I did was to remove the app and close my driver account.
I was driving for Uber when I was referred by a rider who gave me their Lyft code to join Lyft and receive a $500 bonus. I completed the necessary rides within 30days, but never received the $500. When I inquired via email, it took 2 weeks for them to respond,"You didnt use a code when you signed up" ...B.S. Of course I dont have proof of that, but I know used the riders link with his code. To further my grievance, I also referred a friend to drive to which I was told I would receive an additional $500 and so would my friend. My friend completed the requirements and received $500 cash, I on the otherhand was given $500 in Lyft credits...ARE YOU KIDDING ME ??!! IM A DRIVER ! ! ! what am I going to do with Lyft credits ??!! I am boycotting Lyft and am spreading my story to everyone until I get paid.