Lyft is a mobile application which promotes and arranges something they refer to as “ride sharing,” and is ultimately intended to be a friendly and reliable alternative to traditional taxi cab rides.
Once you’ve downloaded this application to your Android or iPhone, you can use it to simply click and find a ride in your area to your next location, as long as it is during Lyft’s hours of operation. These hours will vary depending on the city you live in, but they do span the majority of the day regardless of the locations.
The drivers for Lyft are described as being friendly, community oriented people who volunteer their time and vehicles to this cause in exchange for “donations.” Lyft drivers must be at least 23 years of age and drive a car that is a year 2000 or newer, and in good working condition.
Drivers must be able to pass a phone screening, an in person meeting, and two different background checks, one DMV based and the other a basic background. Finally, drivers must have an Android phone or an iPhone so they can connect with their passengers through the application.
Once a driver has picked up a passenger and completed their ride, the passenger’s phone will beep with a message from the app, recommending a suggested donation. This donation is completely voluntary and be adjusted to be higher or lower than the suggested amount.
Lyft has strict policies about the behavior of both their drivers and their passengers. One way they ensure the respectful behavior of participants is to allow drivers to rate their passengers after every ride. Future drivers will be able to see these ratings before they accept a passenger.
Drivers will receive 80% of the donations from the passengers, and drivers will receive direct deposit payments into their accounts once a week. The website says that on average Lyft drivers will receive $35 per hour of work, and can choose their own hours.
If you have any experience with this company as a passenger or a ride, please leave your Lyft reviews below.
27 ‘Lyft’ Reviews
this app is a total scam and it will waste hours of your time without paying you.
2 diff cards, was auth, and then try try tell me its my fault i added a new card [which i hadn't]. I had 50% [upto 15 off rides program until the 11th, ] they say they gave 10 bucks to 'address my issue' but they deducted it from the ride, WHEN I ALREADY HAD THeRe % off discount which would have been less than the 10. So they use the fake ass 10 they gave [a method to shut me up] ...ooooo. I am NEVER using . I am blasting these messages, on bbb, all social media, yelp, yp and all those places that take review. So whenever lyft is search, it shows up.
I am rather irritated and peeved. Esp since 2 days before then i took a $136 ride to philly [which only had one card auth] but yet 2 cards where auth for a ride that was less than 10miles away? Yll bs.
I received an e-mail on 9/30/17 asking me about the customer satisfaction survey experience of the driver Brittainie. Asking to cli the satisfaction survey. It looks so real to me. But , I knew this is one of the credit card fraud.
On9/30 at 7:01 am- someone sent me a text message that my driver is waiting outside for me. I not even there on the location that had been mentioned on the phone.
I think someone made that ride, not recognizing who is it. So, I immediately contacted my credit card company to notify them that there is someone using my account without my permission.
The amount is $9.70 cents. I'm also on the process of deleting my account to Lyft. I was trying to make a calls or e-mail to them, its very inconvenience to talk to someone. I'm so frustrated on their customer service.
sent requests for rides 2 different time , both said they would arrive and never did . We sat and waited for over 2 1/2 hrs . I would never use this service again ,it left us stranded 30 mins from home in the middle of the night , we had to wake up family to come and pick us up . Didn't arrive home until 4:30 am .
I signed up through a Lyft promo page advertising the $500 sign on bonus. During the week-long very intensive application process, I received notification from Lyft that I had signed on for a $200 sign up bonus ( not $500...huh?!?). Then several days later I received a confirmation email from Lyft that I was approved to become a driver, the email also said I only signed up for a $10 sign on bonus. I contacted Lyft numerous times and explained the situation, thinking it must be an honest mistake. I received one reply only stating that I would only receive a $10 sign on bonus "based on the code I entered". I explained that I did not enter any code...that I filled out a Lyft page promising the $500 bonus. All of my many emails to them since have gone unanswered. I will be reporting them to my state's attorney General office that deals with scans (which they do in every state) and I recommend other drivers do the same.
PS I agree with other comments on this page that taxi fares cost what they do for a reason and the difference between taxi fares and Lyft or Uber fares come out of the drivers pay. Average pay is $600 ish per week minus gas, wear and tear tires, more frequent oil changes), more frequent car washes, and greatly increased insurance rates. My insurance company wanted to increase my insurance $150 per month to drive for Lyft/Uber. After expenses, pay is the same or less than minimum wage ... While trashing your vehicle that you may not be able to afford to replace.
I have been a driver with Lyft for year and a half . When I started with Lyft I purchased a 2013 Honda . I financed it for five years and I'm finding that I made a major mistake to purchase a vehicle and drive for Lyft. After putting over 100,000 miles on my car my engine is ruined and I have dumped about $2000 into the car for repairs and it still doesn't work . In order to make money I signed up with the Express rental program that Lyft offers. I came in on a Tuesday and rented it for a week after paying a $50 deposit . In order to not have to pay for the car you have to do at least 65 drives a week . Unfortunately I was unable to do that because I found that Lyft has the ability to limit the signal passengers get, that you are a driver in the area . I was unable to make the quota because I was not even shown as a driver to people that needed a ride . I had two of my friends that were right next to me request Lyft, yet the app did not give me the opportunity or the signal that someone was requesting me or my car . My understanding with Lyft is that the closest person to the passenger gets the call yet both people were getting other drivers 6, 7 or eight minutes away when my friends were standing right next to me . They continually tried to call and get me but it was always another driver so they would cancel quickly and try again . I found that the passengers that did get my signal we're just going on short trips and I no longer received any calls for longer trips because I believe Lyft designed the rental program that way . To make sure that the rental cars are paid for by the drivers it inhibited me from making the money on longer trips to drive and pay for the car and it limited the amount of people that needed a ride because passengers in my area did not get the signal that I was there . It is designed to fail for anyone trying to make money by using their rentals. I called one representative and they told me that maybe it was because Lyft has a policy to give everyone that's new a chance to drive and I don't believe that and that's not right anyway . So at the end of the week I did not have enough passengers to qualify for the car being paid for . My earnings wete $140 dollars and the Lyft total fees against me were almost $160 including rental car fee. I had to add gas to the car so that came out to $60 out of my pocket so I made about $80 that week. The second week I decided I would try again. I was desperate but it was enemies worse because it was Thanksgiving week so it was very slow with Schools being out . That's what I depended on to make five dollars here and there and try to qualify for the free card . What a big mistake and a joke , it was slower than ever I had no passengers so at the end of the week I turned in the rental and Lyft took $13 out of my banking account for the rest of the rental they said I owed. They took everything that I made that week and I had to of course pay for my own gas while working in gas the car back up to full $60, when I dropped it off . So I actually paid Lyft to drive for them . Now to add further injury to me, the other day I saw charges from Lyft for $53 debited from my personal account . I contacted Lyft and asked them why they took out money from my account . I got an email back for them telling me I had returned the car a day late! What!!!!!???. I sent them another email telling them that I had the contract from Tuesday to Tuesday and I even had emails from the gentleman in the first place that was in charge of the express rental program . His name is Kevin Lamb . I kept those emails and texts and sent them back to Lyft to tell them they were in error and that I had this documentation . I also contacted my bank and told them that that was not legitimate and to give me the money back that Lyft took from my account. A day later I got notice from Lyftvthat they were suspending my account because before I went into the Lyft rental program my car broke down with a passenger on the freeway, which I safely got off of the freeway and was able to help him get another Lyft. So I get in suspended from Lyft for renting one of their vehicles and end up paying them to drive for them, and get penalized because I will not drive for them for free again by renting their vehicle to drive. I have no funds to pay for my broken down car that I purchased to drive for Lyft. It's insulting to say the least, as I was a 4.9 driver andin the end I get treated so poorly by a company that I really did believe in in the beginning, but has Royaly screwed me in the end . I hope more people with this horrible type experience will put their two cents in here and that somebody starts a class-action on this . I know I'm not the only one who got scammed. Sincerely , Lisa
I give 3 stars, reluctantly. I like doing it, but Lyft's logic , and a small percentage of nasty riders ruin it. ( Most riders are cool) It's ride share, which to me is socialist. I share the cost for their rides. There is a reason a cab costs what it does. When a taxi ride costs me $12 to the mall, and Lyft rides are a third of that , who is paying the difference? The drivers that's who!! As Thatcher said, socialism is great till the person paying for it has their money run out. Lyft will exploit the working poor while they suck millions from them. I hope the executives enjoy their yachts and Lear Jets, while I look for the best price for Bologny and white bread. Maggots.
Hi my name is C, and I was a Lyft driver up to two days ago.
I had been driving for lift for about six months. Then I hooked up with their new express rental car service, in the hopes of putting less wear and tear on my own car. As it turns out, lifts and GM bug their rental cars, (using the dashboard computer) to spy on their unwitting drivers. I asked a friend of mine who was considering driving for lyft, if he wanted to come along for a couple of rides to see what it's like and what I as a driver have to do. I took him on one ride with a very pleasant couple.
The very next ride, however, was A smelly crack whore whom I picked up from the ghetto. Her name was Shateina, and she was an undercover spy that lyft had intentionally sent in, upon finding out from their bugged car that I had a friend riding along with me in the car. Shateina the smelly crack whore was unbridled hatred from the second she stepped into my car. It was undeniably obvious that she stepped into my car with the intention of getting me fired from my job. She said herself that she was an "ambassador to lift" and was bragging about how many Lyft drivers she's gotten off the road. She was verbally abusive and threatening not only with her smell but with her words and nasty tone too.
Shateina the stinky crack whore spy contacted Lyft immediately to lie and pretend that she felt uncomfortable because my very petite and shy friend was in the vehicle with us, even though I had introduced him when she first got in the car and asked if it was OK that he ride along with us.
Lyft immediately deactivated my account upon Shateina the crack whore's allegation, bc they already knew from their bugged car that I did have a friend with me, which is apparently the crime of the century! Even though I am supposedly working for myself as an independent contractor, lift has a long list of rules that they don't even tell you, and will deactivate your account for without even giving you a chance to explain your side of the story.
I am suing Lyft and shateina the smelly crack whore for emotional damages and loss of income. If anyone else who is reading this has had a similarly absurd and abusive experience from the Lyft platform as a driver, let's talk. Perhaps we can start a class-action lawsuit against Lyft. Or if you also picked up Shateina the smelly Lyft spy, and were verbally or emotionally abused and threatened by her in a similar way, please contact me. You can do so by submitting a review on this site entitled- "LYFT SUCKS". I have a feeling that Shateina might specifically target her unrepressed rage toward predominently white Lyft drivers.
On a final note, I just want to say that if Lyft is getting rid of intelligent, personable, good drivers like myself, who can speak english fluently too, then they are shooting themselves in the foot!