2 ‘LoanDepot.com’ Reviews
I was connected to Ryan Marks who said we have an answer by the end of the day for a new home loan. Not only did I not hear fro him that day but it’s been over a week and he doesn’t return phone calls or emails. I get tons of spam in my email and that’s it. What a waste of time and a ding on my credit report for him pulling a credit report. Don’t bother with Loan Depot.
I first contacted LoanDepot.com in July 2015 to check on a refinance of our home from a rip off loan we got before the bubble burst from one of the big boys that went belly up during the bust. I dealt with Arthur Ortega (Art) at this time and though we were not able to make the deal happen he gave me excellent advise on what to "clean up". Well I took his advise and on Sept 2, 2015 I contacted Art again and we started the refinance process. He completed all his duties and got it advanced to the next level which was handled by Jacob Brockman. Jacob worked diligently on the package and I had to supply about 3 or 4 items to him after he had submitted the package to underwriting. Well at 4 P.M. today we signed the "closing documents" in the comfort of our home with the closing attorney. So now after 9 years of a rip off mortgage nightmare and mortgage service companies that sucked like a Hoover vacuum, we are finally free of it and have a great loan at a great rate with a great payment. So I highly recommend these two men if you need to buy, refinance or if you are lucky enough to have survived the bubble burst and have some equity you want to cash out. You will get excellent service from start to end. You will have continuous communication from both men as the process moves along. Art and Jacob my family and I thank you both for your professionalism and work on making this happen.