LegalContracts.com is a company that claims to provide their customers with access to any legal documents they need for the most common and popular personal and business issues that people encounter.
How Does It Work?
According to their website, this company promises their users can find any legal forms they will need within the categories of Personal Documents, Business Documents, Real Estate Documents, including common forms that many people find need of at some point in their life, like Bill of Sale, Last Will and Testament, Lease Agreements, Prenuptial Agreements, Promissory Notes, Eviction Notices, Health Care Directives, and more.
Once you choose the form you need, the website will walk you through the process of filling out your form by asking you a series of questions, with some explanations and directions included. Once you have answered all the questions, the website will then produce a completed legal document with all your necessary information.
It is important to note that this company is not a law firm, nor are they a legal company. Instead, they are a company whose goal is to provide you with up-to-date legal forms which have been designed by professional lawyers.
This company does offer subscription services for their customers, including a month-to-month option which is designed for individuals who may not need use of their services for longer than just a month or two. This plan is priced at $33 per month, and comes with a seven day free trial that allows members to get as many free legal documents as they choose during that time period.
If you are a business owner, landlord, or anyone else that finds they have repeated need of legal document services over the course of a year, you can purchase their annual subscription which costs $95.88 per year and breaks down to $7.99 per month.
LegalContracts.com does have a variety of Guarantee Policies that are intended to protect and help their customers whose forms have been filled out inaccurately or with other mistakes that have caused problems with your filing, but in order to be covered under these Guarantees, the errors must be the fault of the website and not the customer, and the documents that were produced must have been paid for before the error was discovered.
If you meet those requirements, there are multiple different Guarantee Policies in place to protect you and your interests. Customers should look to their Terms and Conditions for specific details regarding these policies.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-612-9120, by submitting them directly to their website through their Help link at the bottom of the webpage, or by using their website's Live Chat feature.
There seems to be very few available reviews for this company and their services, which isn’t surprising given the nature of the product.
There are a few complaints found online about difficulty successfully canceling the seven day free trial, and issues with poor Customer Service when customers discovered recurring charges on their accounts.
This is an extremely common occurrence with free trials of all kinds, so it is important that anyone who takes advantage of this trial service should make sure to get a confirmation number or email when they cancel their enrollment during the trial period.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your LegalContracts.com reviews below.
6 ‘LegalContracts.com’ Reviews
Don’t use they hung up on me when asking why they kept charging for a service I did not use.
Just paid $35.00 one time charge for a Bill of sale When I tried to Print my document, the stupid site went blank and it did not allow me to print my bill of sale which I needed today. What a hell is wrong with those people?
I signed up for free trail using one time only
they auto-charge me $36.75 per month
I never signed any agreement for this monthly service
When I calling their customer service for refund
the customer service's attitude is the worst I have never see before. like I own her thousands dollars
I don't want to being rude or talking dirty words
but for this fcuking LEGALCONTRACTS.COM
I REALLY DO WANT TO SAY : YOU SUCKS !!!
I signed up, and cancelled the subscription on the same day. They still went and charged my card five day later. Not happy.
we just quick printed a bill of sale that was to be free but our credit card info was on there and we were not able to contact and our card was charged 5 monthly fees. for a total over 183 . before we got it canceled. they take advantage of you not canceling this so called free trial and charge you for not using any of their services... It is partly our fault for not following up and checking up on what these charges were.. but This is an internet scam once they have your card info.. you will be charged.
I called customer service and they treat you like they are smarter than you are and we are all ignorant customers that owe them everything. They insult customers by telling them to write down everything that they are told and ask them to write it down over and over again. Then they tell us that we need to read the fine print and are very condescending and insulting. Don’t waste your money with them, use a competitor that has better customer service and does not down talk customers!