KoreTrak Reviews

They are not an accredited BBB company, trying to contact them - always busy, also have sent emails with no response. Stay away. Internet even says company is a scam.

The watch does not work. I have asked for a return form, but they will not answer my message and I will not pay $5.00 to send a response. I'm going to have my credit card cancel my purchase as fraud. It appears they are trying to ignore the problem for 30 days to avoid receiving a return. Again, here is my return request. There is no site to login.

I ordered my Koretrak Watch on 10/1/20 plus I purchased a Lifetime Warranty for $9.99 plus I added Koretrak Sport Wristbands a set of 3 for $19.99. Within the time frame from then until now I'm still having issues that has yet to be resolved by Koretrak.

My first call was on 12/10/20 because my watch was know longer working and the Representative Vince stated that I would get a replacement watch. I received the replacement and that watch went bad also so instead of sending out the Koretrak Sport they send me a Kore 2.0 style and I'm fine with that.

The issues is I ordered 3 interchangeable watch bands with my original order and I have been trying since 2/14/2022 to get the 3 bands for the Kore 2.0 watch because the old bands doesn't fit this watch.

On both occasions they promise to send me the bands for the Kore 2.0 but each time I still received that bands from the old style watch and even though, I've explained to them that these bands know longer fit the 2.0 they state okay, we'll ship those out and you're get a tracking number thru my email.

Okay, since last February 2022, and another since, I still haven't heard from Koretrak nor have I gotten the 3 bands I originally paid for plus I have a lifetime warranty. Why won't they ship me what I paid for in 2020.

It's now February 26, 2023 and the issue still isn't resolved, nor will they respond to my emails to their Customer Support Services. I'm baffled and dissapointed. I wouldn't refer anyone friends or family members to them......

Watch is broken. No one will call to fix situation. At this point I want money refunded. This company does not even rate one star.

I am a real customer with no affiliation to the company. The product and app were a bit rocky to start with, but it has all settled down nicely. It seems to record pretty accurately. At least it correlates with my wife's device (not the same type). It is a little optimistic with sleep. It doesn't recognize if I am awake and reading quietly

GENERIC PASTED RESPONSES will do Nothing to stop the FTC Investigations into your illegal practices of sneaking into your customer's watches and stealing an item included in the watches they purchased: the Blood Pressure Monitor. 

KoreHealth/KoreTrak has illegally removed the Blood Pressure Monitors from Purchaser's/Owner's watches who bought their watch knowing it Included a Blood Pressure Monitor -- especially illegal, is the way KoreTrak removed the Blood Pressure Monitors:

by either automatically updating -or- noting an update was needed (without advising owners of the effect of a firmware update which would REMOVE a feature [ Blood Pressure Monitor ] which purchasers purchased the watch for said feature).

ALL KoreTrak WATCH OWNERS ARE ENCOURAGED* TO FILE COMPLAINTS WITH THE FTC due to this unscrupulous act which steals a Watch Owner's rightful possession of the feature (Blood Pressure Monitor) for which they bought their watch.

*OWNERS, FILE YOUR OWN COMPLAINT with the FTC - so the FTC can see the widespread sham:  https://reportfraud.ftc.gov/#/

The FTC (Federal Trade Commission) Report #150877942 knows of this illegal action. AGAIN, ALL KoreTrak WATCH OWNERS ARE ENCOURAGED TO FILE COMPLAINTS WITH THE FTC.

KoreTrak's fastest-safest-least costly for KoreTrak, means to correct this illegal harm to its customers who Own a KoreTrak Watch, it to IMMEDIATELY provide a Revised Firmware Update which WILL RETURN TO OWNER'S WATCHES, THE Blood Pressure Monitor which was errantly/inappropriately removed from their possession. AND, SAID Revised Firmware Update must clearly state what it will return -AND, SAID Revised Firmware Update must be sent to all known purchasers - AND, SAID Revised Firmware Update must be widely Publicly Noticed. 

KoreHealth/KoreTrak has illegally removed the Blood Pressure Monitors from Purchaser's/Owner's watches who bought their watch knowing it Included a Blood Pressure Monitor -- especially illegal, is the way KoreTrak removed the Blood Pressure Monitors:

by either automatically updating -or- noting an update was needed (without advising owners of the affect of a firmware update which would REMOVE a feature [ Blood Pressure Monitor ] which purchasers purchased the watch for said feature).

ALL KoreTrak WATCH OWNERS ARE ENCOURAGED TO FILE COMPLAINTS WITH THE FTC due to this unscrupulous act which steals a Watch Owners rightful possession of the feature (Blood Pressure Monitor) for which they bought their watch.

The FTC (Federal Trade Commission) Report #150877942 knows of this illegal action. AGAIN, ALL KoreTrak WATCH OWNERS ARE ENCOURAGED TO FILE COMPLAINTS WITH THE FTC.

KoreTrak's fastest-safest-least costly for KoreTrak, means to correct this illegal harm to its customers who Own a KoreTrak Watch, it to IMMEDIATELY provide a Revised Firmware Update which WILL RETURN TO OWNER'S WATCHES, THE Blood Pressure Monitor which was errantly/inappropriately removed from their possession. AND, SAID Revised Firmware Update must clearly state what it will return -AND, SAID Revised Firmware Update must be sent to all known purchasers - AND, SAID Revised Firmware Update must be widely Publicly Noticed. 

Koretrak is sooooo missing the mark and losing customers because it is ignoring the issue presented by the disgruntled mass of watch customers who have lost a feature they paid for (and purchased the watch because of) -- the disappearance of their blood pressure monitor feature from their watch!

Everyone there at koretrak is missing the point/message and acting as if they're in some kind of cult by not saying what happened to the blood pressure monitor - which disappeared after performing a koretrak update as instructed by koretrak.

Providing this information does not require more than coming-clean and relaying what it is that made the blood pressure monitor disappear and what it is that koretrak will do to enable all of us koretrak watch owners to again have that feature.

It is not necessary for you to find my purchase information, I have repeatedly sent that to koretrak in the lengthy emails of trying to get back the blood pressure monitor feature. This merry-go-round method of everyone of you in "Support -- hah" is blatantly just a delay tactic.

Get with it and simply spill the beans about the facts of the blood pressure monitor.

The next communications will be with the trade commission and online, amassing all the disgruntled watch owners to flood the internet with the lack of "Support" and cover-up of koretrak.

KoreTrak Watch seems to be a scam. I have one of their watches, the first one worked about a month and a half, the replacement worked about 4-months. both went the same way ( won't charge).

The customer service phone number is always a busy signal. They're very expensive if you have to replace every few months.

Quit working two days after purchase. Payed for extended warranty but there's no information on where or how to return this thing. This has got to be some sort of scam.

This is the worst company I have ever dealt with. Returning the product is almost impossible. They will not except Fed EX. I was charged for another watch I didn't order. After returning the product I had to call to verify that I wanted a refund.

I am now stuck with one watch I didn't order but returning one watch after the 20% discount offered and the time involved is not worth the effort. Don't deal with this company. In my opinion it's an inferior product and not worth the frustration of trying to return the product if you find it unsatisfactory. I've spent $ 31 in shipping and still have a watch I didn't order.