Keen.com Psychic Readings Reviews
About Keen.com Psychic Readings
Keen.com Psychic Readings is a website that says since they were established in 1999 their goal has been to empower users through the use of new perspectives in order to change their lives.
How Does It Work?
According to their website, Keen.com Psychic Readings are intended to help people “discover answers to their most pressing questions” by giving them access to a network of “practitioners offering intuitive, spiritual services and so much more.”
Customers are invited to choose an Advisor through their directory, or to choose a specific category in which they are hoping to receive advice and then be provided a list of Advisors who work with questions and life decisions in those areas. These areas include: Love & Relationships, Tarot Readings, Spiritual Readings, Life Questions, and Psychic Mediums.
Once you find an Advisor you are interested in speaking with, you will be able to read the reviews provided by their previous clients, as well as written feedback so you can make the most informed decision.
There are always Advisors available, no matter the time of day or night. If you call hoping to speak to an Advisor that is not available, you will be told their days and hours of availability, and be offered a comparable Advisor who can speak to you at the time you have contacted them.
The cost of each Advisor will differ, with the per minute conversation costs published directly in line with all the rest of the information about your Advisor.
First time members who register an account with a valid credit card will automatically receive three promotional minutes which they are invited to use with any psychic advisor on any topic of your choice. You will be required to pay for all services received after your three minutes are up, but you will be told about the paid services and asked for authorization.
Keen.com does not offer their customers a traditional Refund Policy. Instead they provide a Satisfaction Guarantee, which states that customers who are unhappy with their personal experiences can leave written feedback on the Advisor feedback page explaining why the experience was unsatisfactory and give that Advisor a one star rating.
Then customers must submit a support request within 72 hours of their transaction explaining what they wish to have credited, as well as the time and date of the conversation you were unhappy with.
Keen.com will review your request and evaluate it on an individual basis. If you are approved for a refund, the website will decide whether to refund you in part or in full, with the maximum you can receive being $25. All refunds are approved completely at their discretion.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800–275–5336.
To be fair, a detailed reading of Keen.com Psychic Readings’ negative reviews shows that some of these reviews are posted by competitor websites that are actually pushing their services instead, as well as promoters pushing the services of competitors.
That being said, there are definitely some negative reviews that deserved to be heard and attended to. Since the Keen.com Refund Policy is just handled on a case-by-case basis, many of the complaints were from people detailing horrible experiences who said they were refused a refund.
Other interesting and notable complaints included those from potential practitioners who were considering working with this company, who were told that they were being considered for employment, but after providing full personal details – including Social Security Numbers – their applications were suddenly rejected without explanation. While there are no official reports of people believing that they were victims of identity theft, there is some vocalized discomfort with this practice.
Competitors and Alternatives?
There are many different websites that offer people access to varying psychic and astrological activities and information, including AskNow.com, Numerologist.com, Oranum.com, Spiritum.com, SpiritNow.com, and many more.
If you have any experience with this company or their products, please leave your Keen.com Psychic Readings reviews below.
2 ‘Keen.com Psychic Readings’ Reviews
READ THIS FIRST!!!!! The so called 'psychics' on Keen are completely fake!!!! DO NOT waste your money on them!!!!! Please take my advice, they have ZERO psychic ability, they change their predictions, and most just tell you what they think you want to hear!!!!! Please please please don't waste your money!!!!!
A friend of mine was allowed to work on their lines when she was still a teenager. She had no psychic ability at all. The deal is anyone can work on that line, you just have to give a percentage of your earnings to Keen. There is zero vetting process.