JTV Jewelry Reviews
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JTV Jewelry Customer Reviews
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So corrupt and unprofessional
His company is so unprofessional. I called the number on the phone, my order was placed and was told my card went thru. Here I waited one week to find out that my order was canceled, never seen a business so unprofessional and I've seen other bad reviews. In my opinion it's probably going to go out of business.
They get on there and lie and if it was real Gold they would go out of business giving it away like they claim.
This business is hurting ppl and God forbid they stay in business lying to people. They canceled my order told me they called the bank, so do they call the bank on every person? No and they record your bank info so they can review it later to use. They tell you they do away with the number on your card but since it's recorded they can steal your money later.
So unprofessional and wouldn't recommend them to anyone. They will be put out of business soon. Said my address didn't match with the address they called on my bank...
Good jewelry at a fair price.
Basically talking to yourself
JTV is not customer friendly or honest.
They just repeat same scripts and refuse to do anything beyond that ( which includes several " supervisors") very obvious that they don't care and are just there for the pay check. A lot of hang ups and disconnects ( chat on site) same scripts.
I sent in a ring for the jewelry exchange program they have, cant accept (or deny even I tried that also ) get an error message. Ok, so call and use chat they can careless. They will also claim ( doesn't pass the smell test) that they don't have your information, yet they sent me a email with offer etc.. after the item was sent with box and label they sent to me (including tracking) and a letter to my address (not sure the point) to claim " they don't have my contact information".
Magically they lost my email address, and could mail me a letter? with "information" they claim to not have?
Maybe they can tell me winning lotto numbers while they are at it if they have such great luck randomly sending a letter to someone they claim to not know lol...
You're basically talking to yourself if you have anything beyond an order or purchase inquiry.
Don’t purchase anything from this company
Pearls
I HAVE BEEN A JTV CUSTOMER FOR 20 YEARS
these guys are SCAMMERS
I bought a ring that I didn't end up liking. The hosts are always touting the "full refund with no questions asked", but when I returned the $38.98 purchase, they only refunded me $25.
DO NOT GO THERE!
Jtv. People r rude and the company steels your money doesn't fix missing diamonds and keeps your jelwery