Join.me is a website which offers businesses, startups, and organizations of all kinds the ability to have an affordable, high quality alternative to physical meetings or other, frustrating online meeting options.
How Does It Work?
According to their website, today's businesses need to be able to accommodate spontaneous and widespread collaboration, which is difficult to accomplish with expensive or low quality online meeting providers, and even harder to accomplish with in person meetings.
Once you've set up your Join.me account, there will never been anything to download or any need to signup, and all audio connections are automatically paired with the video feature, for no extra charge like with other online meeting providers. Users can instantly join a meeting and get started with no delays.
Customers can use their most basic screen sharing services completely for free. But companies and organizations that need more can upgrade to one of two paid for accounts.
The first is the Pro account, which provides online meetings with unlimited audio for up to 25 members at a time and is priced at less than $13 per user, per month. The second is the Enterprise account, which provides premium meetings with advanced management capabilities and is priced at less than $19 per user, per month.
Though both upgraded accounts are quoted at a per user, per month price, all fees for Join.me are actually charged on an annual basis.
Join.me does offer mobile applications for their users, available for both iOS and Android mobile devices.
Join.me does not offer any refunds or cancellations of their services once they have been paid for. That being said, they do offer all new users a Free Trial of their services so you know whether or not their setup works for you before you invest in an annual subscription.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by submitting them directly to their website. Customers who wish to speak to someone in person must refer to their website to find the appropriate phone number for the nature of your issue.
Join.me has excellent reviews from independent and technology reviewers, both for the quality of their service and for their affordable prices.
Competitors and Alternatives?
Websites that provide online conferencing are not uncommon, with major providers like Skype and Google+ offering basic video conferencing services, and other, higher quality paid professional services like Voxeet.com also available.
If you have experience with this company or their products, please leave your Join.me reviews below.
1 ‘Join.me’ Review
Will not recommend.
After 1 year of service our company had decided not to renew Join.me. Going to their website I was referred a phone number. After spending 45mins on hold and through their phone system I was promptly hung up on... Twice.
That 90 mins of trying to cancel a service without resolution. I finally contracted our financial institution and cancelled the card on file.
Will not do business with again.