Joany Health Insurance Survey Reviews
About Joany Health Insurance Survey
The Joany Health Insurance Survey, found online at Joany.com, is a new company that says they want to help improve the insurance market by helping insurance companies figure out how to improve their plans.
How Does It Work?
Joany is a concierge healthcare company, which says that they use data, machine intelligence, and humans to give their customers unbiased recommendations for healthcare plans that will meet all their personal needs while saving them an average of $4,000 per year. Choosing the right medical insurance plan is incredibly stressful and most people will benefit from having a professional opinion.
In addition, this company has currently started offering the Joany Health Insurance Survey. This website says that more than 70% of Americans purchase the wrong health insurance for themselves and their families, and Joany is conducting a research study to help them better understand both the good and bad things individuals experience when buying and using their health insurance.
They are asking their website visitors to take part in this detailed insurance survey, with the goal of gathering information which will ultimately help insurance companies better their services for their customers.
The Joany Health Insurance Survey website says that their services are always free of charge to the people whom they are helping find an insurance plan. These types of concierge services are actually paid commissions by the insurance companies whose policies are purchased through their service.
It is important that customers understand that these types of services are regulated by the states in such a way that no one insurance company can offer higher commissions for their policies or for more expensive policies, in an attempt to ensure that these services are really working for the benefit of their customers alone.
Because this service is free to their customers, this company does not provide a Refund Policy at this time. Most insurance companies will allow their customers to cancel their policy within the first 30 days and receive a refund of their first premium, as long as they haven’t actually used the insurance during this time period. This is not necessarily true for each and every company, however, so customers will want to check with the company whose policy they are buying.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 323-284-7705, by email at [email protected], or by using their website’s Live Chat feature whenever it is available.
There are not very many reviews of this company, but those that are available appear to be very positive. People seem to appreciate the transparency this company gives their customers in the process of choosing their healthcare policy, and people appear to be really supportive of the survey they are conducting with the goal of improving the methods of choosing and using their insurance.
Competitors and Alternatives?
Insurance concierge services aren’t that uncommon, though most services help customers buy life insurance, disability insurance, or other income based insurance services. Customers who are interested in looking into other medical insurance concierge services should begin by looking for companies that operate within their own state of residence, as not all companies will work with insurance providers nationwide.
If you have experience with this company or their products, please leave your Joany Health Insurance Survey reviews below.
4 ‘Joany Health Insurance Survey’ Reviews
Joany gave us a quote that was not accurate. We signed up for it and gave them our info. Then silence for weeks. When we reached out to them asking about the status they said the price was completely different than the one they had quoted. They asked for our authorization for the new price and we said no and that we wanted to cancel Joany. That was the last we heard from them and Joany has been unresponsive after repeated emails from us. Furthermore it seems Joany has been trying to sign us up for a health plan that we did not authorize. On top of that the credit card we used with Joany was compromised with fraud, and we believe it was from Joany as it is not a credit card we used for anything else. Please beware of this company! Possible fraudsters. If you already gave them your info make sure you stay on top of your credit report for the next few months. I don’t trust them.
Completed lengthy survey with promise of $50 via PayPal or Amazon. Bombarded with emails asking me to create an account. They followed up their survey by asking for detailed medical records “proving” I was currently enrolled as the photo of my medical card which they previously requested was not enough.
Something fishy going on with Joany. They have a lot of my personal medical details but for what purpose? I do not authorize them to do anything on my behalf. Beware of free services that promise but don’t deliver much in return. They have not paid as promised and it is doubtful they will honor their end of the deal.
Received the offer to complete and insurance survey for $25 to be credited to my inbox dollars account. I did the survey and got to 95% complete and it stopped working. Great, they have all my info and no way to contact them. I did however complain to inbox dollars. Will see where it goes.
I fell for this thinking that I was just participating in a health insurance survey. Early this morning I received an email from Joanny explaining that they hadn’t disclosed information previously and were doing so now. The email included a form they were going to send to my health insurance carrier (indicating all the health insurance information I had supplied during their survey phase)!that I was appointing them my insurance agent and that they were entitled to commissions based on my premium payments! This is not at all what I had agreed to because I thought I was participating in a survey and signing up for free information regarding health insurance. Their web site seemed like an informational portal and a survey company and nothing more. They provided no services to me and their “suggestions” for “more affordable” insurance were insanely high compared to what I paid for my 2018 plan prior to ever hearing about them. Read your emails carefully and beware.