Jewlr is a company that offers ethically sourced, custom-made personalized jewelry, made in the USA, which the company states comes at a lower price because they have cut out whole the sale and retail middlemen.
How Does Jewlr Work?
Customers can go to their website and search through their options by jewelry item, including Rings, Pendants, Charms, Earrings, Collections, Best Sellers, and Gifts.
Once they have chosen an item, they can then customize it with a choice of stones, metal, and personal engravings.
Customers can choose from natural stones, diamonds, or Swarovski Zirconia stones, as well as from multiple metals including sterling silver, 10K and 14K yellow, white, and rose gold, and tungsten.
Finally, there are three different engraving fonts to choose from.
The cost of the jewelry you purchase will depend on the personal customization choices that you make, from the style of the ring, to the number and type of stones included, the type of metal, and whether or not you'd like to include an engraving or gift wrap.
Customers who are not completely satisfied with their purchase can return it for a full refund - minus shipping charges and gift packaging charges - within the first 99 days of the original ship date.
All items can be returned, even items which have been engraved, as long as they are still in a new and unworn condition, the jewelry tag is still attached, and the item has not yet been resized, updated, or repaired.
To begin the return process, customers must fill out the Request Return Form on their website, and a representative will contact you regarding completing the return process.
Customer Service Contact Info
Customers who wish to contact their Customer Service team to discuss any questions, concerns, or complaints can do so by phone at 866-610-8482, by email at [email protected], or through the Live Chat feature available on their website.
Jewlr seems to have received mostly positive reviews from their past customers, though there have been some customers that were unhappy with what they felt was a problem with the warranty provided on their purchase.
Customers who are worried about this may want to read the warranty before purchasing.
Competitors and Alternatives?
There are many different jewelry stores both online and local brick and mortar retailers that offer different jewelry customization options for their customers.
If you have any experience with Jewlr.com or their products, please leave your reviews below.
You may also be interested in
Jewlr Customer Reviews
Sort Reviews By: