Jetsetter.com is an invitation only travel community which is free to join. If you are invited into the community you will be afforded with numerous travel destination ideas, ones that you have probably never considered. The community of members on Jetsetter can connect with each other as well as with journalists from top travel publications. By using these available resources you can discover new travel destination for the type of experience you are looking for.
Jetsetter.com facilitates reservations and makes money on service fees that are part of your trip fare. They will not process or may even cancel any bookings placed for a product or service whose price was incorrectly provided or changed by the main service provider.
They also do not guarantee that their prices are the lowest, which means you could find lower prices somewhere else and save money by conducting a bit of research. If you invite a friend to become a member of Jetsetter.com, you can earn referral credits toward future purchases; credits are earned only if your referral becomes a member and books travel through the site.
Jetsetter.com does not permit cancellations or changes to any of their flash sale reservations. For other reservations booked through their site, cancellations and changes are solely dependent on that trip servicer. In addition, you are responsible for any fees from the service provider that was not included in the price you paid to Jetsetter.
It is also recommended that you purchase travel insurance for medical expenses, personal accident, loss of baggage and curtailment or cancellation of your trip. Insurance can be purchased through some of the Jetsetter affiliated sites or through by your own means.
There are mixed reviews online, many of them provide positive feedback. Because Jetsetter is a referral based program and members invite others to join, it seems more reliable. Current members aren’t likely to invite friends and family to join a service they are not satisfied with, nor would it be necessary to do so. If you had a negative experience you would not need referral credits to book another vacation through their site.
The only negative comments found in online reviews regarded the misleading pictures of hotels. Travelers said they looked better in the pictures than they did in person. That is often typical of any pictures of this sort. These pictures are probably from the initial period of time in which they opened, so of course they are going to look phenomenal and in perfect condition.
If you are saving up for a vacation and want to experience something that many others wouldn’t have ever dreamed of, consider using a member based travel community to find your next adventure.
3 ‘JetSetter.com’ Reviews
JetSetter was great when it was owned by Gilt, but they couldn't make the business model work and now it feels like a languishing, better-looking version of Groupon or TravelZoo.
I am very dissatisfied with my first (and now only) experience with Jetsetter. I booked a hotel in New York though them for two nights at $249/night (without taxes and fees). When we arrived, a basic room was $214 and the next level up was $245 (as well as more expensive rooms). Despite having paid more, we were given the basic room since we had purchased “run of the house” from Jetsetter.
Since Jetsetter acted as an intermediary between me and the hotel, I would have assumed they would also advocate for me. I assumed that the hotel would have knowledge of our higher payment and would offer us a equitable room. I assumed that Jetsetter, when this was brought to their attention, would have acknowledged the issue and worked with me to remediate it.
It’s my fault - I assumed too much. That’s why I’ll book directly with a hotel or use a more customer focused service in the future - not Jetsetter.