ItsWorthMore is a company that describes themselves as a 'reCommerce' service that is out to revolutionize the way customers buy and sell used electronics online.
How Does ItsWorthMore Work?
According to their website, the goal of ItsWorthMore.com was to give individuals and businesses a way to trade in their used electronics for the most value in a way that was both simple and convenient, and didn’t have any of the risks associated with online auctions.
To do this, they ask their customers to find the used electronic device you are hoping to sell on their website, and then use their pricing calculator to get an instant quote based on the condition of that device. Customers will then print out a free shipping label and then pack and ship the item directly to them.
Once you have accepted their offer, you will have 14 days to ship out your item in order to qualify for their price guarantee.
Customers should do their best to select the most accurate description of their device’s condition, and if the company evaluates the item as being in a condition other than what you had chosen, they will adjust their offer accordingly.
If there are no adjustments to your offer, your payment will automatically be initiated within 48 hours of the company receiving it. You will need to choose to be paid through either Check or PayPal.
In addition, any customer that refers their friends to use ItsWorthMore.com will be able to collect a $10 credit when they successfully sell their electronics through a link the company sends you for making referrals.
This company doesn’t have any published Refund Policy because their customers don’t pay money to use their website, to ship their product, or to take advantage of their service in any way.
This website does not provide specific instructions for cancelling an offer or sale, but customers who have sent their device in and then change their mind should contact their Customer Service team as soon as possible.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at (855) 487-9678, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
This company does appear to have a good reputation within the electronic resale industry and there are many positive reviews of their service, and how quickly and efficiently people are able to resell their devices through this website.
Competitors and Alternatives?
As mentioned above, many people choose to sell their old electronics through auction websites, like eBay, or there are other resale websites that customers are able to use if they are unhappy with the quote they get from ItsWorthMore.com, including NextWorth.com, and even companies like Amazon will allow you to trade in your old electronics for gift cards.
If you have any experience with ItsWorthMore or their products, please leave your reviews below.
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ItsWorthMore Customer Reviews
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I sent them an iPad that operated perfectly, had no scratches on the screen, and two small marks on the back of the case. My original offer was $71 They responded and said that on inspection it had screen bleed, and the adjusted offer was $49. This was not true, I had used the iPad in total darkness many times, there was no light coming from the sides, picture was perfect. In my opinion they are scammers, I will not use them, EVER! I took the low offer because they had the iPad and I did not want to pay to ship it back. Go with Gazelle! I have used them in the past no problems.
The name of this company is perfect. Your device is worth more, but you will not get it from them.
Sells junk then charges a restocking fee when returned.
Sold me a fake iPhone
I purchased an iPhone from this company and it quit working after the 12 month warranty expired. When I took it to get repaired, the Apple store informed me that the phone I had been sold is a fake. When I contacted the company, they said that because it was outside of their warranty period, they will not help with the fake phone they sold me.
1 star is too many!
You Won't Get Your Order
Ordered a Galaxy S 20 Plus off their site May 17 and requested expedited shipping but one month later never got it!! I called for my money back but they said they can't because it's "still in transit" and has to return to their warehouse 1st. Thieves, never ordering off this site ever again!!! Stay far away if I were you!!
Legit Company, Thrilled to have done business with them!
Dont Trust them- Seller/ buyer beware!!!
I send them iPhone X in flawless condition and they first offer was high. That's when the games started they turned around and stated, "your device was found to have significant't burn in. Screen burn-in, or ghost image, is a permanent discoloration of areas on an electronic display. Prolonged display of non-moving images can create a permanent ghost-like image of these objects or otherwise degrade image quality. The best solution to this specific issue is to replace the screen assembly."
Let see if they return my phone and not someone else phone. I have my iPhone X serial number and the IMEI number.
Sold 2 iphones and they were prompt.
SCAM Company! possible theft!
I sent in my phone and waited and waited! No check, called company, left 3 voice mails and sent 3 -4 emails and still got no response. So I have no check and they have my phone!
It's Worth More really worked with me because my iPhone 8 wasn't unlocked when they received it, although I thought it was. They helped me every step of the way to get it unlocked. Offered me a fair price and I had my money through Paypal within 24 hours.
Offers are good then they lowball you once they have the phones
It's been two and a half weeks since I sent mine in and no one will respond to my emails.
I just sent two phones into them that were in great condition and was quoted a solid price for a trade in.
I got a message after they received the phones finding every reason the offer would be 40% less then they offered. It was a total waste of my time and effort.
I would highly recommend using someone local that you can talk with and trust. DO NOT use this company.