iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
37 ‘iTechDeals.com’ Reviews
Surprise Box of Tech = Box of Useless Junk No One Ever Wants. Also horrible customer service.
They falsely advertised their boxes to be a huge sale from 100 to 20 dollars, completely random, and make your friends jealous. I bought two boxes (which took them a week just to process the order) to realize 5 out of 7 of the items were exactly identical, and were very useless items or cheap items that I can buy within the price range. For example, they sent me an old iphone car charger or a screen protector wipe. I talked to their customer service about how falsely advertised their items are, and they made me pay my own return shipping if i want to return it and did not in any sort of way sound sincere or apologetic about the situation at all.
i have only ordered inexpensive items and have had no problems. I wrote to tell them a charger I ordered was not mailed and wanted a refund. I didn't receive a response to my email but I got the charger in three days. I don't think I would order anything expensive though.
I purchase Qty 10 8 Pin Lightning to USB Charge & Data Sync Cables for iPhone 5S/5C & iPhone 6/6S White. Not a single one of the cables work with my iPhone 6+ and MacBook Pro. They will work as a charge cable plugged directly into a charge brick, but NOT into a computer. The iPhone will just repeatedly flash and sound the chime beep when the USB end is plugged in a USB port on a computer. These cables are rejects.
Product (dashcam) not what advertised or ordered.
Box was smashed, no protective packing. No packing slip.
Empty plastic parts bag. Items were loose in box.
No instructions for set-up or use.
Emailed itechdeals.com three times. Wait forever for a reply, then the reply does not address the issues or answer my questions.
Itech finally said there was a problem with this order but did not say what and I have not heard back since.
It took 10 days to get the dashcam and I was concerned because the tracking number they gave me did not work.
I sent three emails RE this and got a robotic reply that I should have gotten a tracking number.
I tried rating them on their website and a ox popped up that said "You seem to be rating this poorly;; are you sure you want to submit?" Said Yes, and the site bounced me out. Tried mutiple times with same result.
This company is a scam and I do not understand why they are allowed to continue doing business.
I threw my money away.
My credit card was charged even though I did not receive a confirmation that the order was shipped. A contrite excuse for a customer service agent appeared unable to even follow my request to clarify what had happened. I will NEVER do business with these thieves again. They should be responsible for how dysfunctional their website is.