Italki.com is the online home of italki, a company that says they provide people with the absolute best tool for learning a foreign language, which is a personal native speaker who is willing to teach you and speak with you.
How Does It Work?
According to the website, many other websites offer people online courses, mobile applications, language flashcards, and many other tools for people hoping to learn a new language.
But Italki.com says none of these ways are as effective as dealing directly with a native speaker, and having constant access to actually speaking the language you are trying to learn, making mistakes, correcting yourself, and gaining confidence.
Users are encouraged to use their service for tutoring before exams, to get experience before travelling internationally, to get tips for communicating with international business partners, and much more.
All services on this website are paid for with italki credits, or ITC. 10 ITC are equivalent to a single dollar, and that's how they're priced. Customers will also be charged a processing fee based on the method of payment they are using, and this fee plus the cost of the full number of ITC you buy will be your final cost.
Unfortunately the website says that no ITC are eligible for refunds at any time, so customers should be aware of this when they are purchasing their package.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website via their Contact Us link, and then clicking "Submit a Request."
Unfortunately, there are not many reviews available at this time from customers or users, instead most reviews are from partner or affiliate companies.
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